Martin Valchev

I know WooCommerce installed because otherwise you won’t be able to use the plugin. But there is something that has changed the main html elements, that’s why I say it is possible another plugin or you are doing something custom for it to work correctly you have to stick to the main WooCommerce gallery.

The plugin works with Flexslider which has it built into the WooCommerce plugin.
Not tested with other Gallery Slider Plugins because it has one built in.

From what I can see from your site, it’s most likely something custom made by you. The plugin is made to work with standard elements that come from the WooCommerce plugin. You are missing them, most likely you made a custom theme or there is another plugin that changes and creates a conflict. If you can’t use the basic elements of WooCommerce, sorry and Video Gallery for WooCommerce won’t work for you.

Hi,

Once you select a video file from your gallery in the product settings and save it, thumbnails should automatically be generated.

If this does not happen, there may be conflicts with some other plugins you are using. Do you have any errors, if any send them to me. If possible, a link to your site.

Thank you !

Sorry, this is not supported in gallery it can only show front or back, also if you have 2 videos you can shuffle them in production settings. But what you want to do is not supported. I can think about it in future versions, but I can’t promise you.

Please if you have time to write a rating for the plugin it will help its development. Тhanks you

Great, I’m glad we solved the problem without making it difficult for you to grant access.

I also hope @lilingg will update to version 1.29 and if he can give feedback. So I can close the task.

If you wish, you can support me in the development with a donation or by writing a rating for the plugin. thanks

I think I have solved the problem in version 1.29, please try and give me feedback here. Because I can’t do full tests because I don’t have a Divi theme available

Hi Martin,

I have the same problem with the video not always starting (you have to refresh the page for it to start).
The site uses Lightspeed Cache but a test with cache disabled gives the same result.

Thanks for this plugin.

The page where I use the plugin :
https://sandra-berete.com/boutique/bague-fleur-ecrou/

Hello,

As far as I can see, in most cases the video does not start, sometimes it starts after several refreshes. I definitely can’t figure out where the problem is coming from, and I can’t even simulate it for myself.
Check if you have any errors, if you do copy them to me so I can see them, it’s also nice to test that it doesn’t conflict with any of your other plugins. Another option is to debug it if you give me access to your site code

In version 1.28, all required properties for VideoObject schema have been added. The description property takes it from the short description of the product

Thanks for the feedback.

To continue developing and upgrading you can make a donation through the links in the plugin.

Thank you !

Hello, the problem with the Google uploadDate parameter has been fixed in version 1.27

Thanks I’m glad you would use a paid advanced version of the plugin. I will try to make such a version soon and work out your requirements. Until then, if you want to help, you can make a donation in the settings, there is a link.

Hello, you can try version 1.27 the problem is fixed. Please return feedback

I understand, I’ll make a note of it in future developments, but it will most likely be in a paid version of the plugin if it works. Thank you for the feedback

I’m guessing what could be causing the problem. I’ll take a look and try to release a fix as soon as possible. Until then, I recommend you use version 1.24. I will let you know here when the problem is fixed