Martijnchel

Ok, I’m sorry but I don’t see new responses there. Also, as I said before, I don’t know how to download the right version there. If you tell me what to do exactly I’ll be happy to help.

Is there an update here? I cannot get it fully working yet.

I’m sorry, I’n not that familiair with code. Should I download the development version in which the issues above are fixed?

• This reply was modified 8 years, 2 months ago by Martijnchel.

Ok. I will be able to test tomorrow or the end of next week.

Do you know when we can expect the update?

Thanks. Look forward to a fix or update.

I cannot since you do not have the double check activated. In that e-mail the confirm link does not work properly.

• This reply was modified 8 years, 2 months ago by Martijnchel.
• This reply was modified 8 years, 2 months ago by Martijnchel.
• This reply was modified 8 years, 2 months ago by Martijnchel.

What do we have to do there?

Confirm link from e-mail points to the Management Page Message. So no confirmation is shown/done.

• This reply was modified 8 years, 2 months ago by Martijnchel.

Same problem here. Already an update?

Hi,

I’m sorry but this is terrible support.
I have e-mailed you guys about 20 times now. Every time I had to explain the problem again. Then it could be fixed, then it could not be fixed. Then I sent all my credentials for you guys to log-in (you still have them), then I didn’t hear anything anymore. Then there was a fix, then not. Then you forgot about me and I had to start from the beginning again. Then it could not be fixed, then it could but I didn’t hear anything anymore. Then you gave me my money back…. Really?

So, now again you tell me there is a fix? Then please fix it with the information I already gave you. Again I sent an e-mail last week but I haven’t heard back. I have e-mailed all you need for 10 times now and nothing is done. Always someone else is answering and this is getting very frustrating.

Again, you can reply on my e-mails that I already sent you. Check your colleagues and your inbox. There you can also find the credentials.

For the last time I will sent you an e-mail (replying on the e-mail from your colleague). Now I hope you can really fix it.

Martijn

Which bug are we talking about?

1. No icon in editor: ok, no problem if it’s fixed later.
2. Custom IRP not working in editor (search for posts): no problem of it’s fixed in the next days.
3. Issue with other shortcodes (IRP sees them as part of the text and therefore the IRP’s are displayed within some shortcodes, which breaks them): still an important problem and you already said there was a fix for this. So, if you help me with the fix for this problem there is no reason to refund. If this can also not be fixed then yes, I would like a refund.

Martijn

Sorry, still not resolved. Have been waiting for a fix for almost a week now. It’s messing up my shortcodes so a fix would be welcome since I paid for it. After one promise, no follow up.

Thanks!

Hi,

Didn’t see your first post, but thanks for the answer. I will try that!