markvillanuevaotd

Hi Thomas,

When the user did not change the default selected payment method, I think the payment method step must automatically track when the order is successfully completed. I think that will determine that the user successfully buy it using the default payment method. But I’m not sure how can be tracked after they click the order button.

I hope this will help!

Thanks,

Hi Thomas,

Is the new update also solve the tracking step for the payment method?. Is there a way to make sure that the payment method step is being tracked on the checkout page step before the user clicks the place order button?

I found out on the report, even the user has a successful transaction, the step for payment method is not tracked. Please check https://share.getcloudapp.com/ApurEn52.

Thanks,

Hi Thomas,

Also, Is there a way to make sure that the payment method step (step4 or step5) is being tracked on the checkout page step before the user clicks the place order button?

I found out on the report, even the user has a successful transaction, the step for payment method is not tracked. Please check https://share.getcloudapp.com/ApurEn52. Also, I am not sure what event is trigger for this step: gtm4wp.checkoutStepEEC or gtm4wp.checkoutOptionEEC

Thanks,