marisalaz

Thanks for your reply, Wppuzzle.

Hi again,

Just in case it helps I can say now that no plugins that allow users to edit their comments seem to be compatible with CIR. I’ve tried downloading a few more plugins — Simple Comment Editing, among others — and they’re not working well with the current version of CIR.

Have you found out what’s wrong or do you know if it could be fixed at all in the near future, please?

Thank you.

• This reply was modified 8 years, 5 months ago by marisalaz.
• This reply was modified 8 years, 5 months ago by marisalaz.

Thanks a lot for your help, Wppuzzle. I’ve contacted you and you did figure out what was happening in my site. You pinpointed what the issue was. There’s a plugin conflict (‘Ajaxed Comments’ and CIR) and you stated that you and your team are going to do your best to solve this issue. Thank you.

If you agree, Wppuzzle, this topic can be marked as resolved.

Regards.

Many thanks, Wppuzzle.

So I suppose nobody else is having the same problems as I am?

I’ve checked everything you said. So, would you provide that service in some way, please? Please let me know here or by email if you could help.

Hello again Wppuzzle,

No, unfortunately, it’s not a problem of maximum file upload size.

Could you please look into it when you can?

Thank you so much for your help.

Thanks a lot for your trying to help, Wppuzzle. I appreciate it.

No problem adding images directly to the media library or inserting them into posts (articles). It’s just when you try to attach an image to a comment using the plugin: then it’s not uploaded to the library, it doesn’t show in the admin section either and this is all the same for all roles (even the admin).

Besides, I’ve tried it out with another plugin and images are added to the media library.

If you still think that I should try to write those code lines, please let me know.

Cheers.

Hello again.

Some more information, just in case it helps.

I’ve installed ‘Twenty Sixteen” and the images are not uploaded either in this other theme.

Regards.

Thank you very much, Wppuzzle. I’m afraid I don’t know how to do that. Anyway, I asked the theme support and they say it’s a plugin issue so they can’t help: “it [‘Comment Images Reloaded’] is actually breaking the comments function in our theme for some reason”.

OK, thanks. So I understand you need me to install and activate that specific theme and try again, right? I’m afraid something would get wrong with so many changes.

I can try and ask the Avada people to check if it’s a theme issue. I think it’d be safer and faster, don’t you think so?

I’ll get back to you as soon as I have their response.

Regards.

Thank you for replying.

I don’t have TwentySixteen anymore; I deleted it. I’m using Avada. And no, images are not shown anywhere around the blog (comments, comments page or library). So, do you think it’s a theme issue, then?

I cannot have the plugin active much longer as this is confusing for people.

Thanks for your help.

Sure, last one here.

Or this one.

Many thanks for your reply, Wppuzzle!

I’ve just added those lines of code and I’m afraid it doesn’t work.

Cheers.

Ah, I’ve just seen the form is showing the wrong translations (someter, etc) again. I can’t believe it. Really sorry about the inconvenience, but I haven’t made any changes and I really don’t understand what’s happening. Why is it changing by itself if the automatic updating is disabled? Is there something else we can do, please?

Thank you again.

That option was (and is) actually disabled. The last time I did the whole thing I set it that way.

I must have explained it badly. What I mean to say is that this way I won’t be getting any other necessary updates.

Cheers.

Okay, I’ve done it again and right now it seems to be working fine.

The only problem I see is how to get the automatic updates for the plugin from now on. I had to disable them so as to keep all the current translations and not to have further trouble with it.

Thank you very much to the Tech Banker team for their replies and help.