• Resolved dgwoolley

    (@dgwoolley)


    Just purchased WP/LR Sync Starter for $24. Transaction paid for TWICE ($48), but your store gave an error: Your card was declined

    I tried again using another card, but same error. Transaction did not go through.

    My MeowApps account says there are NO purchases, licences or downloads.

    So something not quite right with your store.

    I posted this issue in your contact form, but no license code yet, so not sure if you will read it.

    Dave

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  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi Dave,

    I replied to you through the direct support, however, issues about purchasing a plugin or related to Pro versions shouldn’t be on the WordPress Support Forums. They don’t allow it by rules. Only the matters related to technical issues with the WordPress plugin can be discussed here.

    For those with such issues, it’s important to contact me with information about the transactions; such as the receipt from the payment gateway. The cards are declined by the gateway, and not the store itself. And if it was declined, I doubt that there would be an actual payment. Hopefully not, or those famous gateways have a serious issue ??

Viewing 1 replies (of 1 total)
  • The topic ‘Store purchase problem’ is closed to new replies.