mariobernasconi

Hi?@611shabnam

I find the problems throughout the site. As mentioned in the previous answer, I began to view pages with the words “this page does not exist”.
by updating the hyperlinks from wordpress the problem stops and the site becomes navigable again for just 20 minutes.

Hi @611shabnam
I didn’t delete any pages.
I deactivated the plugin so I could navigate the site correctly.
if I activate the plugin and try to navigate my site the only response I get is “this page does not exist”.
by updating the hyperlinks from wordpress the problem stops and the site becomes navigable again for just 20 minutes.

We already have the last version of this plugin but i don’t see any difference

Hi @jessicaskyverge !

I’m posting a screenshot of the error to make it clearer…

eg. after the number 1 comes the 2! NOT the 3…

our order numbers are not generated sequentially (we have not deleted anything or changed anything).

You understand? this kind of error makes a plugin called “Sequential Order Numbers” totally useless since the order numbers are NOT sequential at all.

Kind regards

Hello,
Unfortunately, the errors I encountered when uploading the feed are so many that I had to uninstall the plugin and manually upload the products.
The fields shown in the screenshot are filled in correctly the problem are the remaining fields (SKU, Category, Shipping Weight etc.).
Consequently the experience had is totally negative.
I highly recommend to insert the possibility of being able to map the fields necessary to generate a correct feed otherwise as a solution it is totally useless.
I salute you I hope you will consider these changes.

Hi @nathvi

I have already set up the GPCs and mapped a category to try what you recommended (the mapped category is the one I would like to advertise “body shop” through a carousel advertisement)
But going to check the final products in the catalog, their cotegory remains the GPC “Vehicles and parts> Components and accessories for cars”.
I don’t know how to move anymore, please give me an answer that can solve the problem.

Below is the system status of my site:

### WordPress Environment ###

WordPress address (URL): https://www.scricambiusati.com
Site address (URL): https://www.scricambiusati.com
WC Version: 5.5.1
REST API Version: ? 5.5.1
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: ? 5.7.3 - è disponibile una versione più recente di WordPress (5.8.1)
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: nginx/1.14.1
PHP Version: 7.4.24
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 8.0.25-15
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.1
WC Database Prefix: ectsmww_
Dimensione totale database: 1878.26MB
Dimensione dati database: 1412.60MB
Dimensione indice database: 465.66MB
ectsmww_woocommerce_sessions: Dati: 41.08MB + indice: 2.02MB + motore InnoDB
ectsmww_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
ectsmww_woocommerce_order_items: Dati: 0.28MB + indice: 0.09MB + motore InnoDB
ectsmww_woocommerce_order_itemmeta: Dati: 1.52MB + indice: 3.03MB + motore InnoDB
ectsmww_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
ectsmww_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_actionscheduler_actions: Dati: 52.58MB + indice: 38.66MB + motore InnoDB
ectsmww_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_actionscheduler_logs: Dati: 46.58MB + indice: 19.03MB + motore InnoDB
ectsmww_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_comments: Dati: 13.52MB + indice: 9.09MB + motore InnoDB
ectsmww_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB
ectsmww_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
ectsmww_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_ebay_accounts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_auctions: Dati: 425.56MB + indice: 3.83MB + motore InnoDB
ectsmww_ebay_categories: Dati: 1.52MB + indice: 0.89MB + motore InnoDB
ectsmww_ebay_jobs: Dati: 0.19MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_log: Dati: 0.03MB + indice: 0.05MB + motore InnoDB
ectsmww_ebay_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_orders: Dati: 13.52MB + indice: 0.05MB + motore InnoDB
ectsmww_ebay_payment: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_profiles: Dati: 0.09MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_shipping: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_sites: Dati: 0.03MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_stocks_log: Dati: 1.02MB + indice: 0.00MB + motore InnoDB
ectsmww_ebay_store_categories: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_ebay_transactions: Dati: 11.52MB + indice: 0.08MB + motore InnoDB
ectsmww_email_customizer_plus_templates: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
ectsmww_gla_budget_recommendations: Dati: 0.22MB + indice: 0.14MB + motore InnoDB
ectsmww_gla_merchant_issues: Dati: 5.02MB + indice: 0.00MB + motore InnoDB
ectsmww_gla_shipping_rates: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_gla_shipping_times: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_itsec_bans: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_itsec_distributed_storage: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_itsec_fingerprints: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_itsec_geolocation_cache: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_itsec_lockouts: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
ectsmww_itsec_logs: Dati: 23.06MB + indice: 2.84MB + motore InnoDB
ectsmww_itsec_mutexes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_itsec_opaque_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_itsec_temp: Dati: 0.39MB + indice: 0.66MB + motore InnoDB
ectsmww_itsec_user_groups: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_jet_smart_filters_indexer: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
ectsmww_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_mclean_refs: Dati: 2.52MB + indice: 0.00MB + motore InnoDB
ectsmww_mclean_scan: Dati: 1.52MB + indice: 0.14MB + motore InnoDB
ectsmww_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_options: Dati: 15.06MB + indice: 2.33MB + motore InnoDB
ectsmww_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_pmxi_images: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
ectsmww_pmxi_imports: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_pmxi_posts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_pmxi_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_postmeta: Dati: 383.97MB + indice: 77.23MB + motore InnoDB
ectsmww_posts: Dati: 41.58MB + indice: 24.06MB + motore InnoDB
ectsmww_sib_model_contact: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_sib_model_country: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_sib_model_forms: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_sib_model_users: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_term_relationships: Dati: 4.52MB + indice: 3.52MB + motore InnoDB
ectsmww_term_taxonomy: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
ectsmww_termmeta: Dati: 0.11MB + indice: 0.14MB + motore InnoDB
ectsmww_terms: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
ectsmww_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_usermeta: Dati: 5.52MB + indice: 8.03MB + motore InnoDB
ectsmww_users: Dati: 0.27MB + indice: 0.27MB + motore InnoDB
ectsmww_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
ectsmww_wc_category_lookup: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
ectsmww_wc_customer_lookup: Dati: 0.20MB + indice: 0.17MB + motore InnoDB
ectsmww_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_wc_order_product_lookup: Dati: 0.23MB + indice: 0.28MB + motore InnoDB
ectsmww_wc_order_stats: Dati: 0.20MB + indice: 0.23MB + motore InnoDB
ectsmww_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_wc_product_meta_lookup: Dati: 2.52MB + indice: 3.48MB + motore InnoDB
ectsmww_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_wcpdf_invoice_number: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_wk_rma_conversation: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_wk_rma_reasons: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_wk_rma_request_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_wk_rma_requests: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_wsal_metadata: Dati: 110.66MB + indice: 194.75MB + motore InnoDB
ectsmww_wsal_occurrences: Dati: 7.52MB + indice: 10.03MB + motore InnoDB
ectsmww_wsal_options: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
ectsmww_yoast_indexable: Dati: 174.91MB + indice: 43.75MB + motore InnoDB
ectsmww_yoast_indexable_hierarchy: Dati: 11.52MB + indice: 12.34MB + motore InnoDB
ectsmww_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
ectsmww_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
ectsmww_yoast_seo_links: Dati: 4.52MB + indice: 3.03MB + motore InnoDB
ectsmww_yoast_seo_meta: Dati: 1.52MB + indice: 0.00MB + motore InnoDB

### Post Type Counts ###

attachment: 128881
e-landing-page: 1
elementor_cf_db: 9
elementor_library: 22
flamingo_contact: 2605
flamingo_inbound: 1002
jet-menu: 10
jet-smart-filters: 5
jet-woo-builder: 1
nav_menu_item: 64
oembed_cache: 49
page: 16
post: 6
product: 16112
revision: 302
shop_coupon: 2
shop_order: 2344
shop_order_refund: 138
was: 10
wp_block: 1
wpcf7_contact_form: 2
wpcf7r_action: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (45) ###

ManageWP - Worker: by GoDaddy – 4.9.10
Advanced Custom Fields PRO: by Delicious Brains – 5.9.8
Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 2.1
Auto Image Attributes Pro: by Arun Basil Lal – 2.0
iThemes Security: by iThemes – 7.9.1
Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.3

Honeypot for Contact Form 7: by Nocean – 2.1
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Doofinder for WooCommerce: by doofinder – 1.5.10
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Elementor Pro: by Elementor.com – 3.3.1
Elementor: by Elementor.com – 3.3.0
Facebook for WooCommerce: by Facebook – 2.6.5
Flamingo: by Takayuki Miyoshi – 2.2.1
Google Listings and Ads: by WooCommerce – 1.5.1
Hotjar: by Hotjar – 1.0.11
Insert Headers and Footers: by WPBeginner – 1.6.0
Intuitive Custom Post Order: by hijiri – 3.1.3
JetElements For Elementor: by Crocoblock – 2.5.8
JetMenu: by Crocoblock – 2.0.9
JetSmartFilters: by Crocoblock – 1.8.3
JetWooBuilder For Elementor: by Crocoblock – 1.9.1
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.15
Media Cleaner: by Jordy Meow – 6.1.9
Elementor Contact Form DB: by Sean Barton - Tortoise IT – 1.7
SC Ricambi Usati Sync: by Websonica - Daniele Maritan – 1.0.0
User Role Editor: by Vladimir Garagulya – 4.60
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.12
WooCommerce P.IVA e Codice Fiscale per Italia PRO: by dot4all – 2.0.30
WooCommerce Advanced Shipping: by Jeroen Sormani – 1.0.14
WooCommerce Email Customizer Plus: by Flycart – 1.2.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
Multi-Step Checkout for WooCommerce (Pro): by ThemeHigh – 2.0.1
Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.27
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17 (aggiornamento alla versione 1.25.19 disponibile)
WooCommerce: by Automattic – 5.5.1 (aggiornamento alla versione 5.8.0 disponibile)
Ninja GDPR Compliance: by NinjaTeam – 2.2
Yoast SEO: by Team Yoast – 16.7
WP-Lister Pro per eBay: by WP Lab – 2.9.7
WP Activity Log: by WP White Security – 4.3.1
WP Super Cache: by Automattic – 1.7.4
WooCommerce Product Retunr RMA: by Webkul – 1.7.1
Redirection for Contact Form 7: by Query Solutions – 2.3.5
YITH WooCommerce Order Tracking: by YITH – 1.2.27

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
instock (instock)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /negozio/
Carrello: ? La pagina non contiene lo shortcode [woocommerce_cart] o il blocco woocommerce/cart.
Pagamento: #9 - /checkout/
Il mio account: #10 - /mio-account/
Termini e condizioni: #1109 - /termini-e-condizioni-di-vendita/

### Theme ###

Name: Navigator - SC Ricambi Usati version
Version: 4.7.1
Author URL: https://www.websonica.it
Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ?

### Templates ###

Overrides: navigator/woocommerce/checkout/form-login.php
navigator/woocommerce/content-product.php
navigator/woocommerce/loop/add-to-cart.php
navigator/woocommerce/loop/loop-start.php
navigator/woocommerce/myaccount/dashboard.php
navigator/woocommerce/myaccount/navigation.php
navigator/woocommerce/single-product/add-to-cart/simple.php
navigator/woocommerce/single-product/stock.php
navigator/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Completato: 30.918
Oldest: 2021-09-17 09:31:07 +0200
Newest: 2021-10-18 09:08:35 +0200

Operazione non riuscita: 81.874
Oldest: 2021-09-03 00:04:06 +0200
Newest: 2021-10-18 08:26:06 +0200

In attesa: 3
Oldest: 2021-10-18 16:29:29 +0200
Newest: 2021-10-19 05:00:00 +0200

### Status report information ###

Generated at: 2021-10-18 09:12:13 +02:00

Hi!
The processing was taken over by the web agency that created the site and is testing everything on staging.

Currently in the production site he is working, but he cannot keep track of orders correctly, for example yesterday 9 orders were placed but he recorded 14.

No, nothing has been solved.
I’m trying everything to make it work, 2 days ago it miraculously unlocked without me doing anything.
But now it has started not working again.

Hi Shohan!

orders on 1 SEP 2021

this is analytics dashboard

as you can see the orders are not recorded on the dashboard.

This is the status report:

### WordPress Environment ###

WordPress address (URL): https://www.scricambiusati.com
Site address (URL): https://www.scricambiusati.com
WC Version: 5.5.1
REST API Version: ? 5.5.1
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: ? 5.7.2 - There is a newer version of WordPress available (5.8)
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: nginx/1.14.1
PHP Version: 7.4.21
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 8.0.23-14
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.1
WC Database Prefix: ectsmww_
Total Database Size: 1786.02MB
Database Data Size: 1337.44MB
Database Index Size: 448.58MB
ectsmww_woocommerce_sessions: Data: 6.02MB + Index: 2.02MB + Engine InnoDB
ectsmww_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ectsmww_woocommerce_order_items: Data: 0.28MB + Index: 0.09MB + Engine InnoDB
ectsmww_woocommerce_order_itemmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
ectsmww_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ectsmww_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_actionscheduler_actions: Data: 43.58MB + Index: 29.72MB + Engine InnoDB
ectsmww_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_actionscheduler_logs: Data: 31.56MB + Index: 12.03MB + Engine InnoDB
ectsmww_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_comments: Data: 13.52MB + Index: 9.09MB + Engine InnoDB
ectsmww_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
ectsmww_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
ectsmww_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_ebay_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_auctions: Data: 416.58MB + Index: 3.97MB + Engine InnoDB
ectsmww_ebay_categories: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
ectsmww_ebay_jobs: Data: 1.38MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ectsmww_ebay_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_orders: Data: 13.52MB + Index: 0.05MB + Engine InnoDB
ectsmww_ebay_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_profiles: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_shipping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_sites: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_stocks_log: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_ebay_store_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_ebay_transactions: Data: 11.52MB + Index: 0.08MB + Engine InnoDB
ectsmww_email_customizer_plus_templates: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
ectsmww_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
ectsmww_itsec_logs: Data: 23.06MB + Index: 2.84MB + Engine InnoDB
ectsmww_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_itsec_temp: Data: 0.39MB + Index: 0.66MB + Engine InnoDB
ectsmww_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_jet_smart_filters_indexer: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
ectsmww_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_mclean_refs: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
ectsmww_mclean_scan: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
ectsmww_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_options: Data: 12.06MB + Index: 1.22MB + Engine InnoDB
ectsmww_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_pmxi_images: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
ectsmww_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_postmeta: Data: 383.97MB + Index: 77.23MB + Engine InnoDB
ectsmww_posts: Data: 41.58MB + Index: 24.06MB + Engine InnoDB
ectsmww_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_sib_model_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_term_relationships: Data: 4.52MB + Index: 3.52MB + Engine InnoDB
ectsmww_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ectsmww_termmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
ectsmww_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ectsmww_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_usermeta: Data: 5.52MB + Index: 8.03MB + Engine InnoDB
ectsmww_users: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
ectsmww_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ectsmww_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ectsmww_wc_customer_lookup: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
ectsmww_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_wc_order_product_lookup: Data: 0.23MB + Index: 0.28MB + Engine InnoDB
ectsmww_wc_order_stats: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
ectsmww_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_wc_product_meta_lookup: Data: 2.52MB + Index: 3.48MB + Engine InnoDB
ectsmww_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_wk_rma_conversation: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_wk_rma_reasons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_wk_rma_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_wk_rma_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_wsal_metadata: Data: 110.66MB + Index: 194.75MB + Engine InnoDB
ectsmww_wsal_occurrences: Data: 7.52MB + Index: 10.03MB + Engine InnoDB
ectsmww_wsal_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ectsmww_yoast_indexable: Data: 174.91MB + Index: 43.75MB + Engine InnoDB
ectsmww_yoast_indexable_hierarchy: Data: 11.52MB + Index: 12.34MB + Engine InnoDB
ectsmww_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ectsmww_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ectsmww_yoast_seo_links: Data: 4.52MB + Index: 3.03MB + Engine InnoDB
ectsmww_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 153105
elementor_cf_db: 9
elementor_library: 24
flamingo_contact: 2211
flamingo_inbound: 758
jet-menu: 10
jet-smart-filters: 5
jet-woo-builder: 1
nav_menu_item: 64
oembed_cache: 50
page: 16
post: 5
product: 15742
revision: 259
shop_coupon: 2
shop_order: 1995
shop_order_refund: 117
was: 10
wp_block: 1
wpcf7_contact_form: 2
wpcf7r_action: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

ManageWP - Worker: by GoDaddy – 4.9.9
Advanced Custom Fields PRO: by Delicious Brains – 5.9.8
Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 2.1
Auto Image Attributes Pro: by Arun Basil Lal – 2.0
iThemes Security: by iThemes – 7.9.1
Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.3

Honeypot for Contact Form 7: by Nocean – 2.1
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Doofinder for WooCommerce: by doofinder – 1.5.9
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Elementor Pro: by Elementor.com – 3.3.1
Elementor: by Elementor.com – 3.3.0
Facebook for WooCommerce: by Facebook – 2.6.4
Flamingo: by Takayuki Miyoshi – 2.2.1
Insert Headers and Footers: by WPBeginner – 1.6.0
Intuitive Custom Post Order: by hijiri – 3.1.3
JetElements For Elementor: by Crocoblock – 2.5.8
JetMenu: by Crocoblock – 2.0.9
JetSmartFilters: by Crocoblock – 1.8.3
JetWooBuilder For Elementor: by Crocoblock – 1.9.1
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.15
Media Cleaner: by Jordy Meow – 6.1.9
Elementor Contact Form DB: by Sean Barton - Tortoise IT – 1.7
SC Ricambi Usati Sync: by Websonica - Daniele Maritan – 1.0.0
User Role Editor: by Vladimir Garagulya – 4.60
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.12
WooCommerce P.IVA e Codice Fiscale per Italia PRO: by dot4all – 2.0.30
WooCommerce Advanced Shipping: by Jeroen Sormani – 1.0.14
WooCommerce Email Customizer Plus: by Flycart – 1.2.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
Multi-Step Checkout for WooCommerce (Pro): by ThemeHigh – 2.0.1
Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.27
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17 (update to version 1.25.18 is available)
WooCommerce: by Automattic – 5.5.1 (update to version 5.6.0 is available)
Ninja GDPR Compliance: by NinjaTeam – 2.2
Yoast SEO: by Team Yoast – 16.7
WP-Lister Pro for eBay: by WP Lab – 2.9.7
WP Activity Log: by WP White Security – 4.3.1
WP Super Cache: by Automattic – 1.7.4
WooCommerce Product Return RMA: by Webkul – 1.7.1
Redirection for Contact Form 7: by Query Solutions – 2.3.5
YITH WooCommerce Order Tracking: by YITH – 1.2.27

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
instock (instock)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #7 - /negozio/
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #9 - /checkout/
My account: #10 - /mio-account/
Terms and conditions: #1109 - /termini-e-condizioni-di-vendita/

### Theme ###

Name: Navigator - SC Ricambi Usati version
Version: 4.7.1
Author URL: https://www.websonica.it
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: navigator/woocommerce/checkout/form-login.php
navigator/woocommerce/content-product.php
navigator/woocommerce/loop/add-to-cart.php
navigator/woocommerce/loop/loop-start.php
navigator/woocommerce/myaccount/dashboard.php
navigator/woocommerce/myaccount/navigation.php
navigator/woocommerce/single-product/add-to-cart/simple.php
navigator/woocommerce/single-product/stock.php
navigator/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Complete: 17,639
Oldest: 2021-08-02 09:30:33 +0200
Newest: 2021-08-31 16:35:17 +0200

Failed: 81,064
Oldest: 2020-07-04 12:31:26 +0200
Newest: 2021-08-31 15:25:42 +0200

Pending: 4,011
Oldest: -0001-11-30 00:49:56 +0049
Newest: 2021-09-01 16:35:17 +0200

### Status report information ###

Generated at: 2021-09-01 15:52:43 +02:00

Hi @phillipwoo ,
I carried out the test you recommended but nothing …
I want to clarify that I do not use the acquisition method with Pixel but through Feed reader and until 17/06/2021 everything was fine (the CSV sheet was generated automatically Quietly) but after that date this sheet is no longer updated automatically .
At the moment I proceeded to compile it manually without a few difficulties since the products on the site are many.
I also tried to connect the catalog through the Pixel installed on the site but the platform blocks it saying that the Microdata are missing on the product page, even if by checking the code and using the Facebook Pixel Helper it tells me that these microdata are automatically generated from the values present on the page.
Having active advertising campaigns I would like to solve the problem asap but I don’t really know what else to check.
I hope to receive a decisive answer.

Hi @theabhig

I understand your products are not syncing to Facebook but can you share more details about the issues you are seeing please? -> `from 17 June 2021 my products on the facebook catalog are not updated even though I start the synchronization manually so I checked the .CSV file generated by the plugin and I noticed that even starting the synchronization this remains unchanged.
I also tried to manually write these articles on this file and facebook calmly updates and adds the products but once the new acquisition has started the file is generated again with the previous data so the acquisition tool deletes the products that are no longer present on file.`

Is this affecting all products, or just new products? -> the problem is present in all products as those that are no longer available are not even marked as unavailable

Can you also please enable logging under Marketing > Facebook, and try another sync -> I have already done several tests the last of which this morning when I read your message and nothing no change

Please then share the logs here, removing any sensitive information -> As for the logs it is 57588 lines long so I would need to know what is relevant to the request (I state that there are no error messages and all responses are ok)

I need an answer since I had started some advertising campaigns also concerning product advertisements.

Let me know, Regards

I can confirm that there are no problems on both the catalog and the data source (I only have a warning regarding google_product_category but I don’t think this is the problem)

Hi Julie!
The “Product_tag” is on Instagram.

I’m attaching some screenshots immediately.

https://drive.google.com/file/d/1sJet9VutK1t9tt7nknO-n0zERBDO9If7/view

https://drive.google.com/file/d/1uL23iTONubBMx7kyrE1-ML7GHlaPmdQN/view

https://drive.google.com/file/d/1nMxlxMOsE6VmLBt23W8PHsRQoaT_p7oJ/view

https://drive.google.com/file/d/1pQLAXogF6MKj9xkgC57ZlWEWKq3XZhgd/view

• This reply was modified 4 years, 1 month ago by mariobernasconi.