Maringa

Hi Mateusz,

I’ve configured the shipping zones according your article.
The free shipping (= free delivery) consists of multiple postcodes within an area around the shop.
People within these postcodes, with a client account or as a guest, get free delivery. People outside of this area pay for shipping.
It worked just fine untill 3-4 weeks ago.
I hoped it was due to a bug or missed update but I updated everything to the latest version today and still it happens.

Now, if someone wants to order on the website, they have to click on the “calculate shipping cost” button on the cart page. Even when they are returning customers with a known adress and postcode that is within the free shipping area.

If a returning customer is logged in it used to be that the free shipping was shown on the cart page. Now it shows the shipping costs (€9,50) and the only way to change that is to click on that “calculate shipping cost” button. And even more annoying is that sometimes it just doesn’t change to the free shipping. I did check on these occasions if the postcode was in the list for free shipping and it was.

I’m at a loss here, because it used to work and now it doesn’t but there hasn’t been any changes to the website. Only the usuals updates of plugins, themes and core files.

with kind regards, Maringa

• This reply was modified 5 months, 3 weeks ago by Maringa.