Maria T

Hello @goldmaverick – thanks for writing in to us!

Please be advised that the AMP plugin strips out all scripts & CSS & HTML other than its own. You would need to get with the author and see what would need to be done to allow PMs assets and popups to load there honestly.

This answer does pretty well to explain the issue, and mainly that Google doesn’t want you doing that either:https://premium.wpmudev.org/forums/topic/how-to-make-pop-up-pro-works-within-amp-posts

I hope that gives you insight.

You are welcome, @gariki!

Hi @stinkysgti – glad to hear that your problem is already resolved now.

By the way, if you have time then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great day!??

Hi @kadikey58 – we are sorry to hear that you are having this issue.

I viewed the parkotel-sochi.ru site and yes, I see what you are referring to. We have seen multiple similar reports and believe we have tracked this down.
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?Could you please Disable accessibility features under Popup Settings > Advanced tab. See this: https://share.getcloudapp.com/lluNWbe6??

??Once saved, reload the site and this should solve the issue from your end. Hope this helps you as well.
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If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Hello @gariki – I believe that we have already replied to your HelpScout support ticket. You may want to check at it. Thank you. ??

Hi Rashida, thanks for reaching out to us!

I viewed the site and I understand what you are trying to achieve.

You can add this class (see below) to the source code of the language icons’ links.

class="pum-close pum-do-default"

Note: Any element inside a popup with that class will work to close the popup when clicked.

You can try that and hope that helps you with your query.

If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

You are welcome, @alicexwarehouse.

If you are not already familiar with using custom JavaScript, I would suggest view our guide “Getting Started with Custom JavaScript”. This will show you the step by step guidelines that you will be needed.

In you need further assistance with anything, please reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you! ??

Hi @dodo90z – thank you for writing in to us!

If I understand your query correctly, you are trying to trigger a popup when a user is logged in to the site and when the user enters the Check Out page.

We actually do have a premium extension plugin that will do that work for you.

I would now suggest check out the Advanced Targeting Condition extension plugin: https://wppopupmaker.com/extensions/advanced-targeting-conditions/
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?You will just need to set a User Targeting Condition to (!) Is Logged In. This condition means, the popup will only be displayed once a user is logged in. Please see this documentation for more details, https://docs.wppopupmaker.com/article/238-advanced-targeting-conditions-user-conditions

And, if you want the popup to be trigger when the user access the CheckOut page then please see this demo screencast from my end on how to set its condition-> https://share.getcloudapp.com/YEuZzAez

Hope that helps.

In case you still want to use custom scripts to be able to achieve that then it is your call.

If you have any other question or concerns, just let us know.

Hi there @alicexwarehouse – thanks for writing in and apologies for any delays.

I would encourage you check out this documentation on how to Start Video When the Popup Opens This might help you with your query. ??

If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Hello @fredperes – thanks for writing in and apologies for the inconvenience this has caused.

I would suggest try isolating the issue by following the debugging process on this link on how to Test if a Plugin or Theme Interferes with Popup Maker Hope this helps.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.

Hello there, @thinkingcap5 – you are welcome! We’re glad to hear that you were able to figure that out. Awesome job! ??

We appreciate you as well for your feedback and this is well noted.

By the way, if you have time then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great day!

Hi @sheilanana – on behalf of Bel, you are welcome! ??

Should you have any other question or concern, you can always reach us back.

Have a great day!

Hi @thinkingcap5 – we do apologize for this inconvenience.

If you have any caching plugin active to your site then please try to disable asset caching under your Popup Maker > Settings > Misc and check it again if that helps you solve the problem. You can also check out this demo screencast to make it more clear for you: https://share.getcloudapp.com/bLukzNZy

If that makes no difference, I would now suggest you check out this documentation on how to Test if a Plugin or Theme Interferes with Popup Maker:
https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker

This way we can determine if its a conflict with another plugin or theme quickly. ?

Hope that helps.

Hey there @carlos-vzquez!

Glad to hear that it was resolved now. ??

Should you have any other question or concerns, you can always reach us back.

Have a great day! Cheers

Hello @spiderwisp – we’re sorry to hear that you are having this error.

I would suggest see if this guide gives you anything useful to go on: Checking JavaScript Errors
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On a side note, you can also Test if a Plugin or Theme Interferes with Popup Maker: https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker This article will help you determine if its a conflict with another plugin or theme quickly.

Hope that helps.

If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, you can reach us directly to our HelpScout support desk. Check this link: https://wppopupmaker.com/support/ Thank you.