Maria T

Hello Randy,

We really do apologize for this inconvenience.

Are there any JavaScript errors in your browser’s console when both plugins are activated? Please see this documentation:?Checking for JavaScript Errors

If you need assistance with this and for us to investigate the issue further, this would fall under our premium support, and so please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/

In line with that, we will be able to try to replicate the issue from our end.

We hope for your kind cooperation with this. Thank you.

Hi @gillinghamjamie – yes, that is correct! We’re happy to knw that you were able to figured that out.

In line with that, this is happening because a default accessibility feature in popular browsers is clashing with our accessibility defaults. You can also use this workaround solution. See this link: https://gist.github.com/marklchaves/12ffe01c4aadf938caa23b4f0ca33681

We’ll add that CSS workaround as a permanent fix in the next release. Sorry again for the inconvenience.

By the way, if you have a moment then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great day! ??

Hi there @scdesmond – ?Technically, yes, you can do that. Note that the popups are simply containers for html content. What you insert inside the popup is entirely up to you. That said, we don’t have anything built in to do that for you.

In line with that, ?in general, we try to leave the styling of popup content to you and the plugins/themes installed on your site as there is such a variety of things you could insert. But if you really wish to achieve that then you would need to use a div and CSS manually in the text editor to split them into columns. Alternatively you could use a page builder, a block editor or even a plugin to add columns and just insert those form codes inside the proper column.

Hope that makes sense. If you have further concerns, don’t hesitate to let us know.

Thank you!

@chefnelone – Hello, apologies for any inconvenience.

Like what my colleague Bel already mentioned, yes, you will need the help of the Advanced Targeting Conditions extension plugin as this will provide you more capacity to accomplish what you want.

If you have any other questions or concerns, let us know.

Thank you & have a great day!

Hi there @loumj84 – on behalf of my colleagues, you are most welcome and we’re glad to hear that it worked for you. ??

By the way, if you have time then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great day! Cheers

Hello Maurice,

We are happy to hear that and on behalf of Mark, you are most welcome! ??

By the way, if you have time then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great day! Cheers

Hello @berniecombs, thanks for reaching out to us and for sharing with us your solution.

We will take note of your query and this will be forwarded to our developers.

If you have further concerns, you can always get back to us. ??

Have a nice day1

Hi @marvinmarvin,

Thank you so much for your kind words, and, we’re happy to hear that your issue is resolved now. ??

Have a great weekend!

Hi @mauricekpw, thanks for reaching out to us and we apologize for any inconvenience this has caused.

May I ask, did you set up Contact Form 7 Success cookie to your popup? If not yet, I would encourage checking out this documentation on how to Close/Open Popup and Create Cookie After Contact Form 7 Submission This will provide further insights and will guide you throughout the process.

I hope you find the article helpful.

If you need further assistance with this, then this would fall under our premium support, and so please could you open a support ticket at our support portal, here: https://wppopupmaker.com/support/ In line with that, we will be able to try to replicate the issue from our end.

Let us know and thank in advance!

Hi @maginem, thanks for writing in and sorry to hear that you are experiencing this.

I would suggest you re-activate the plugin and when you are on the page with the popup?settings box, see if this guide gives you anything useful to go on:?Checking JavaScript Errors

Hope this helps. If you have further questions or concerns, let us know.

Thank you!

Hi @neval123, we have now heard back from our developers and according to them, this is a feature that is hardcoded into the activate function of the plugin.

We have now submitted this as feature request to be able to turn that off. See link: https://github.com/PopupMaker/Popup-Maker/issues/978

In the meantime, you will just have to delete those extra example popups manually.

Thank you for your kind understanding with this matter.

If you have further questions, just let us know.

Thank you & have a great day!

Hi there @evanhall – we’re glad to hear that it works for you and on behalf of Mark, you are most welcome! ?? Should you have further questions, please don’t hesitate to reach us back.

Have a great day!

Cheers

Hello @neval123 – thank you for writing in to us!

I understand what you are referring to. Upon checking this in my test site, I was able to replicate the issue.

I will need to escalate this to our developers and as soon as we heard back any new piece of information then we will reply to this thread with an update.

Your patience is highly appreciated with this matter. Thank you!

Hello guys, @neval123 @jkervran, thanks for reaching out and we do apologize for this inconvenience.

Please note that conversion will be recorded when a popup has a Shortcode: Subscription Form and the user submitted the form. If the popup has text only and a link, it will not be recorded as a conversion and will only display the open views.
?
That said, we had a discussion before with our developer regarding this and according to him, we have official Call To Actions coming, likely in the next update and it will offer trackable links and such. However, in the mean time, technically yes you can still achieve that via code.

This is what it looks like in JavaScript:
?

// Tests tracking a conversion.

var data = {
pid:
parseInt(args.popup.popmake("getSettings").id, 10) ||
null,
event: "conversion"
};

// Shortcode popups use negative numbers, and single-popup (preview mode) shouldn't be tracked.

if (data.pid > 0 && !$("body").hasClass("single-popup")) {
PUM_Analytics.beacon(data);
}

This is what it looks like in PHP:

// Tests tracking a conversion.
$conversion = array(
'pid' => $popup_id,
'event' => 'conversion'
);
PUM_Analytics::track( $conversion );

?
You can both try the codes above and if that works for you guys then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Otherwise, I would suggest reaching us directly to our HelpScout support desk so we may best assist you with your issue. Check this link: https://wppopupmaker.com/support/ Thank you.

Hello @evanhall – we do apologize for this inconvenience.

We are sorry to hear that you are seeing this unwanted border on your popup.

This is happening because a default accessibility feature in popular browsers is clashing with our accessibility defaults. Please could you use this workaround for now? See this link: https://gist.github.com/marklchaves/12ffe01c4aadf938caa23b4f0ca33681

We’ll add that CSS workaround as a permanent fix in the next release. Sorry again for the inconvenience.

Hope this helps. If that works for you then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

Have a great day!