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Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter mariaklim

    (@mariaklim)

    ?Thank you, @karinapremio! ??

    Thread Starter mariaklim

    (@mariaklim)

    Hi,

    Finally, and thanks to you, I could find the problem. In case other users experience the same issue, the cause is the Product attributes. I would attach a screenshot, but this is the route:

    Product →?(Scroll down) Attributes →?You’ll find a custom attribute named “Title” →?Delete it → Save

    That fixed the issue. I didn’t create that attribute, I believe it was a template update because I have no explanation.

    Thank you for your support. And Happy New Year!

    Maria

    Thread Starter mariaklim

    (@mariaklim)

    Hi,

    Sure, here you have the feed: https://klimtechs.com/wp-content/uploads/woo-product-feed-pro/xml/j7KyerCsl1u3lB8RzAAVGl5tWYUtiRjv.xml

    We’re not using a 3th part plugin to compose the product’s titles, just Woocommerce. The theme that we use is Porto, in case it’s useful for you.

    Thank you for your help.

    Thread Starter mariaklim

    (@mariaklim)

    Hello,

    I cleaned the chache and updated the permalinks, but the issue persists.

    I see I’m not the only one experiencing this issue.

    Thank you. I will try other plugin.

    Regards,

    Maria

    Thread Starter mariaklim

    (@mariaklim)

    Hello Maykato,

    Thanks for your reply. Yes, I was considering to use a plugin, but I was checking other options first. Too many plugins installed already! ??

    Thread Starter mariaklim

    (@mariaklim)

    Hello,

    Sure, here you have:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://klimtechs.com
    Site address (URL): https://klimtechs.com
    WC Version: 4.3.0
    REST API Version: ? 1.0.10
    WC Blocks Version: ? 2.7.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.3.1
    Log Directory Writable: ?
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.8
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.23-MariaDB
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wp_lrxm_
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    Database Data Size: 740.07MB
    Database Index Size: 455.51MB
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    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (55) ###
    
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    Inc. – 2.0.3
    
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    WPML String Translation: by OnTheGoSystems – 3.0.12
    WPML Translation Management: by OnTheGoSystems – 2.9.9
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    Thread Starter mariaklim

    (@mariaklim)

    Hi again,

    And what happens if nothing is showed? Because it’s the case…

    Thank you!

    Thread Starter mariaklim

    (@mariaklim)

    Hi Senff,

    Thank you for such a quick reply! I will try this.

    Thank you so much. Have a nice day.

    Thread Starter mariaklim

    (@mariaklim)

    So far, I’ve been able to add the popups to a normal page (WP), but not to the store (Woocommerce) and I follow the same steps.

    Thread Starter mariaklim

    (@mariaklim)

    Ok, thank you! I will check it and speak with the support team for that plugin (very probably a plugin for tracking numbers).

    By the way, do you know any plugin to send the tracking numbers to the customers? Woocommerce does not have any by default.

    Thank you again!

    • This reply was modified 4 years, 10 months ago by mariaklim.
    Thread Starter mariaklim

    (@mariaklim)

    I see, so I don’t need a custom field…
    It seems I’ve not drunk enough coffee today.

    Thank you. Maria.

    Thread Starter mariaklim

    (@mariaklim)

    Hi @zorem

    Thank you. Have a good day.

    Maria

    Thread Starter mariaklim

    (@mariaklim)

    I can see a custom field called “_order_currency”. Is it this?

    Thread Starter mariaklim

    (@mariaklim)

    Hi Alex,

    You’re the best! Thank you so much.

    One thing more, is there any possibility to add a new custom field for the currency used on each order?

    A lot of thanks.

    Maria

    Thread Starter mariaklim

    (@mariaklim)

    Hi Alex,

    Sure, and don’t worry if you dont have time today.

    Thank you.

    Maria

Viewing 15 replies - 1 through 15 (of 16 total)