margherit

I’ve just found a way to display all the hidden menu of the “Ship to a Different Address?” checkbox: it is: woocommerce settings – shipping options – default to customer shipping address.

But anyway, I think that developers can improve how this page normally works.

Thank you anyway. I don’t put the solved label because I would like that someone pick up that issue.

Have a nice day.

and after all, there is a bug. In the woocommerce settings – shipping options, I had enabled the “Force shipping to the customer billing address”.

So, in principle the thing should be solved: in the check out page, the “Ship to a Different Address?” checkbox disappeared completely.

Even so: THE CHECKOUT PAGE CONTINUES TO GIVE THE ERROR about the shipping fields and you can’t go on with the payment, and now there is no way to fill the shipping fields (hidden or not) because no shipping fields are displayed for the “Force shipping to the customer billing address” enabled option.

The customers are forced to abandon the check out. It’s a serious problem. Please help

Thank You Hannah, I tried the to add javascript code as explained in the tutorial, but it doesn’t work. I mean: with woocommerce options I already did that the tick box were disabled by default, the problem is that even so, the customer can’t go on with payment because the page continue to give the error that the address is not written.

So I really don’t want to remove the shipping address, I’m just asking for a way to fix the problem:

no matter if the checkbox is enabled or disabled, the page doesn’t allow the customer to pay until all the shipping fields are filled in.
But a normal customer can’t see where the fields to fill in are, because the checkbox hides a dropdown menu, and it’s not clear to see it at all!!!

The real problem is the dropdown menu of that checkbox.

Is there a way to display by default all the fields for the shipping address, without having to click on “Ship to a Different Address?”.

Thank you

I’m sorry I didn’t understand anything. What should I do? May I ask to the host to do something?

Sorry, I thought they were connected

Just for you, to set the bug: it changed all the special fonts I chose, it changed the footer menu, so now I have the italian footer menu of 5 years ago in my new spanish version, and no way to fix it. Even if your plugin is already deactivated

to restore everything as it was before, I have just deactivated polylang and lingotek. I will change plugin for translations.