marcinswiostek

@sanaazmeh, that’s great news! Thank you!

Hi Cais,

yes I was thinking that migration might be the cause, but I don’t really know how. Maybe you can give me a hint about what should be changed in NextGEN code (or database) for a new server?

I used the reset tool, but it didn’t fix the issue.

On the other hand, my hosting provider told me this:

– MySQL is 5.5
– PHP is 5.5.26 (but 7 is available)
– The mod_rewrite Apache module is activated
– PHP Safe Mode OFF is not activated

Thanks,

-Marcin

Hi @photocrati and thanks for the answer.

Unfortunately:

1. Yes, I tried deactivating/uninstalling all other plugins. In fact I went as far as making a brand new WordPress based site with no plugins except NextGEN – same issue.

2. Browser cache is cleaned – I tried both Chrome and IE.

3. I tried different themes, including Twenty Fourteen and Fifteen.

As I observe no one else seem to have this problem, I am pretty sure that it is caused by my server settings. I changed hosting company lately. That’s when it went bonkers.

I asked my hostng provider for the following info:
– MySQL up to date (at least 5.6+)?
– PHP up to date (at least 5.6+)?
– The mod_rewrite Apache module activated?
– PHP Safe Mode OFF?

I’ll get back to you as soon as I got this.