marchajj

active theme is:

FestyVersion: 1.13.0

By?AncoraThemes

other plugins are: https://prnt.sc/4r3YVEQf7HBz and slider revolution and WPML since the website is bilingual available in Arabic and english, no Woocommerce and ecommerce and online shopping.

Thanks a million @eastofwest for the great details and info. much appreciate it!

agree! my bad, i update it and all good now but problem with decimals on shipping. My shipping rate is 19AED taxable so it should be 18.10+5% VAT but on woocommerce its showing now 19.01 with decimals why?https://prnt.sc/sxtVA3RJAyPU and this is on frontend: https://prnt.sc/6XeYpnR6otzQ

Dear @chris2201 yes my prices are include VAT you are right and 80AED should be RSP+vat but if we calculate 5% of 45 and 35 its still wrong and 3.81 is not the right number.

5% for 45 = 2.25

5% for 35 = 1.75 so total is 4 right?

and 5% for 80 is 4 so WooCommerce should show 4 in the invoice and checkout. correct me please if im wrong.

@assassinateur i dont have anything on the sidebar. where is the phone and the labels or placeholder related? how i can edit that?

Thanks for your fast reply and prompt action, much appreciate it! for the phone field mandatory and customizer, this is what I have now: I don’t think an editor is available even here. as for the color, its from the theme and I fix it! Thanks!

ok clear, will join slack community for sure

even in the order receive page, the date order is wrong is that possible to edit/change someway from the backend or from CPANEL server level or needed a plugin here? this is after order is placed and the customer selected to pay online by card and the online transaction is successful.

PLEASE I NEED HELP AND NO ONE IS SUPPORTING OR HELPING! ISSUE NOT FIXED AND IM GETTING EMPTY EMAILS ON DAILY BASIS PLEASE HELP!!!!

Please I still need support and help. issue not fixed and I am receiving daily empty emails from the form by real customers. please I need help, anybody, someone !!!!

https://prnt.sc/v6Y9MXkUJaGB thanks for your reply and support, much appreciate it! but kindly note i already have this and still receiving empty emails from contact form. check the screenshot please!

I need to mention that this divwrapper is showing on firefox and not Chrome. sometimes it shows on some pages and sometimes no. Im not sure if this is a JS issue but the thing is these are related to offers page in our website. these are the products and they are showing like that. i added a display:none to this inline divwrapper and its working but i cannot track which JS is causing this and how to fix it? this is really so frustrating. anyone faced this before?

Thank you dear for your kind reply and support, appreciate it! Its happening now because of third party plugin associated with the theme Redux Framework Version 4.4.1 . I tried to disable all plugins and it was always the problem showing, only this one fixed the problem. I will check with theme author for it. However, I have a small other concern regarding this inline line of code: https://prnt.sc/Vy4Jhy51S6lh that I want to add display none to the inline code but not able to track and find the JS file in my CPANEL. from this screenshot, please can someone urgently help me to find the path of this file in my CPANEL because I am reaching a dead-end here and its very important to add display none to hide this disaster DIV WRAPPER please! I really appreciate it

Thank you Igor for your kind reply and support, i appreciate your time. as you mentionned this is related to the theme and the template and will get back to their support for their urgent FIX. Stay safe and have a good day. i will close this thread for now.

i fixed the quantity. necessary done now but once i click add to cart, the items are not adding in the basket, please can you try it from your side and let me know your feedback for this. Thanks for your cooperation and support.