mansurahamed

Hi @pare81,

For UM 2.0 custom profile tabs there must be an additional code line inserted to $tabs array at add_custom_profile_tab function , ‘custom’ => true, . Example

function add_custom_profile_tab( $tabs ) {

	$tabs['mycustomtab'] = array(
    'name' => 'My custom tab',
    'icon' => 'um-faicon-comments',
    'custom' => true,
);
		
	return $tabs;
		
}

Thank you.

Hi @trainingmentor,

You can use a plugin like this to have an admin based process to resend login details.

Re-send Welcome e-mail

Thank you.

Hi @heartyarun ,

Did you create the checkbox field using um forms? If, then you need to use a choice value as your default value . Please add “I agree to the lovecharger’s Terms & conditions and Privacy Policy.” as your default value. Then the checkbox should be pre-checked now.

Thank you.

Hi @gizmorattler ,

Do you see these three forms “Default Profile”, “Default Registration”, “Default Login” in Ultimate Member->Forms inside dashboard? Then its fine, all um paged doesn’t need forms but shortcodes, they should be created when plugins is activated with the shortcode inside. Please assign the correct pages in Ultimate Member->Settings->Setup inside dashboard.

Thank you.

Hi @dcrst75,

Which version of UM are you using? Latest version 1.3.88 is php7 compatible . You may be using a older version of plugin. If you are using latest version please go to Ultimate Member->Settings->Setup inside dashboard, Reset the section and assign correct um pages plus save settings. Now go to Settings->Permalinks in dashboard and update your permalink settings again to see if your issue is resolved.

Thank you.

Hi @tomdchi,

Events Calendar and UM both probably using redux framework which is the reason for this conflict. We are releasing an official update of UM version 2.0 this month where redux framework is completely abandoned. Hope this issue will be solved after update.

Thank you.

Hi @acteventsplanner,

Please go to Ultimate Member->Settings->Setup in dashboard and see if the um pages are setup correctly. You should see it like this

https://d33v4339jhl8k0.cloudfront.net/docs/assets/561c96629033600a7a36d662/images/56ee9fc9c697913a277bd32f/file-cqxLsV3IlM.png

Thank you.

Hi @golemsonbi,

Please ignore my previous reply & use the built in Phone Number field in um forms and add following php code in the bottom of your child theme’s functions.php file.

add_action('wp_head', 'custom_phone_link', 10);
function custom_phone_link(){
?>
<script>
jQuery( document ).ready(function() {
	var phone = jQuery("div.um-field-phone_number div.um-field-value").text();
   jQuery("div.um-field-phone_number div.um-field-value").html('<a href="tel:'+phone+'">'+phone+'</a>');
});
</script>
<?php
}

Hi @bcordingley,

If it works perfectly in your local server but shows this issue in web server, its likely because of a cache plugin used by your host. Please ask your hosting provider to exclude your account page from cache and see if that resolves your issue. But before, can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

Thank you.

Hi @murdock76 ,

This may be because of a plugin/theme conflict. Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

Thanks!

Hi @tomdchi,

This may be because of a plugin/theme conflict. Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

Thanks!

Hi @golemsonbi ,

Built it Phone number field in um form isn’t clickable. You need to create a textarea field & enable “Does this textarea accept HTML?” button so that you can write html code inside it. Make sure to use a phone icon and “Phone Number” as field label so that it looks identical to built in phone number field. Here is an example html code for clickable phone number

<a href="tel:5551234567">Call (555)123-4567</a>

Thank you.

Hi,

You are using tagline I think. Try this .um-member-tagline-Company_name{ font-weight:bold !important}

Thank you.

Hi @amandamkelly88,

Please add following css code in your child theme’s style.css file..um-member-metaline-company span{ font-weight:bold !important}

Please make sure .um-member-metaline-company is the correct css class for your company metadata field.

Thanks.

Hi @jesignor ,

Please add this shortcode [ultimatemember_account] in your newly created account page and choose it as the account page in Ultimate Member->Settings->Setup inside your dashboard.

Thank you.