Manu Mathur

Thanks for your inputs, @anlino Will make a child theme and get started on it.

Sure, @thabotswana

I will raise a new ticket on Namecheap and contact their support staff by this weekend and get it checked.

When I run some tests on your site, it appears you may have some form of rate-limiting that will interfere with how the app works with your site.

Can you help me understand – what kind of tests did you run? An insight into the test and their outputs can help me address this issue in a better way.

Awaiting your inputs.

Cheers ??

• This reply was modified 1 year, 1 month ago by Manu Mathur.

Hi <span class=”bbp-author-name”>thabotswana (a11n)</span> and others,

I found the root cause of why WordPress iOS App wasn’t working for me despite XML-RPC being enabled.

The answer is “Really Simple SSL” plugin.

After trying almost everything else suggested by the Namecheap customer support team, when I started disabling the plugins one-one and finally disabled “Really Simple SSL” plugin, I was able to access the WordPress app successfully on my iPhone.

<span class=”bbp-author-name”>thabotswana (a11n)</span> – You do not see the default message saying “XML-RPC server accepts POST requests only” when you open https://whereispillmythoughts.com/xmlrpc.php&nbsp; is because of this plugin only.

When I disable the plugin and open https://whereispillmythoughts.com/xmlrpc.php&nbsp; I get the default message (attaching image screenshot below).

View post on imgur.com

This goes for a toss again as soon as I enable the plugin.

Post log in, the iOS App:

• Fails to fetch my Published Posts and Pages and all I see on the app is “Fetching posts” for far too long
• Doesn’t sync my media files and I get “Unable to sync media” message within the application.
• and almost everything else.

So, figuring out why are these functionalities not working?

Even though the app now lets me log in, (after disabling the SSL plugin permanently), I am yet to identify the root cause of these problems (stated above). I will probably connect with the developer team and figure out a solution for this issue.

In case, you guys know of any workaround for these, let me know.

Thanks.

• This reply was modified 1 year, 2 months ago by Manu Mathur.

Hi Folks,

Got in touch with Namecheap customer support team, and by far nothing has worked:

• Disabling the proxy on “A record” for bare Domain URL
• Creating a new “.htaccess” file with nothing but the default WordPress code
• Whitelisting the ‘xmlrpc.php’

Since nothing worked, the team suggested me to disable the plugins temporarily and then check what could be creating the issue.

However, when I go ahead and do that, I face a weird problem altogether. Here’s the issue:

When I disable the “Akismet Anti Spam” plugin, keeping original “.htaccess” file within the “public_html” folder, I instantly lose access to everything – WordPress dashboard, cPanel, and the website in general.

When I raised this issue with the support team, they said:

This error is not caused on the server side and rather reasons are on the edge of web development and compatibility of WordPress components.

If you need an answer to this question, we recommend consulting with a professional in the web development area or searching for the answer on the web.

So, in your opinion, what could be creating this new issue?

The support team has asked for some time to address the iOS App issue, but I wanted to share this new plugin issue with you all, in case anyone can help.

Do share your thoughts on the same.

Thanks.

Hi Folks,
Thank you for your proactive responses.

When I ran the XML-validator for my web link, I got the following result:

View post on imgur.com

So, I updated the .htaccess file from cPanel File Manager and then tried again but that didn’t resolve the issue. I still get the same error as mentioned above.

To expedite the resolution, I have created a new ticket on Namecheap support forum. Hopefully, they will be able to help me out on this issue on priority.

Will keep this forum updated on the next steps suggested by them.

By the time, the Namecheap support team gets back to me, I will try checking this from the mobile browser and on another device.

Will share how that works out for me…

Cheers ??

• This reply was modified 1 year, 2 months ago by Manu Mathur.
• This reply was modified 1 year, 2 months ago by Manu Mathur.
• This reply was modified 1 year, 2 months ago by Manu Mathur.
• This reply was modified 1 year, 2 months ago by Manu Mathur.

Hi Deepak,

Thanks a lot for your revert. As per your guidance, I am trying to connect with the plugin Author.

Expecting a positive revert from them.

Best regards,
Manu Mathur

Hello WP Support Team,

Can someone please help me sort this issue out?

I am concerned as I am losing out on a lot of traffic and engagement.

Any help/suggestion would be much appreciated.

Regards,
Manu Mathur

Sure @toxoplasmaarts

Let us know whether Add-to-Any plugin solved your issue or not.

Awaiting your response.

Thank You!

Hi there @toxoplasmaarts,

If I understand correctly, you are already using social share buttons everywhere except your blog posts.

Astra doesn’t come up with specific social buttons for each blog post. So, you can try installing this plugin – AddToAny Share Buttons.

It’s easy to customize and I have been using it for 2 years now.

It will give you personalized social buttons that can be different from the ones you are already using.

I hope that helps you out.

Best regards,
Manu Mathur

• This reply was modified 5 years, 3 months ago by Manu Mathur. Reason: resolving a typo

Thank you for your response, @pixelverbieger

I am always logged into my LinkedIn account (on the desktop interface and smartphone), so I don’t think ‘logged into’ is an issue.

With that being said, I surely can try adding ‘linkedIn.com’ in the BLC’s exclusion list.
Hopefully, that should work.

Regards

@elixask – looks like you aren’t alone in this problem. Even I am facing it on my blog.

The first time it happened, I removed the link thinking it to be some technical error from my end. However, I no longer feel that’s the case.

This time its’ definitely WordPress and they need to resolve this issue ASAP.

The Page that I need help with

• This reply was modified 5 years, 5 months ago by Manu Mathur.
• This reply was modified 5 years, 5 months ago by Manu Mathur.
• This reply was modified 5 years, 5 months ago by Manu Mathur. Reason: Writing the alt text for the hyperlink

Looks like you aren’t alone @kip-carter
Even I am facing the same issues.

My plugin got updated just now. However, post update, I am unable to see ‘Email Subscribers’ widget on my sidebar and Footer.
I am also observing a statement that reads:

Email Subscribers data update – Your database is being updated in the background. Taking a while? Click here to run it now.

Can someone please help me out?

P.S. – I am currently using ‘Baskerville’ theme for my WP blog.

I really want to get this plugin working back for both my Sidebar and Footer.

Thanks a lot HudsonValleyWebDesign.

I have sent them a message and I hope this issue will surely be taken care of at the earliest.

Regards.