Manjil - ThemeGrill Support
Forum Replies Created
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Forum: Reviews
In reply to: [eStore] Support is good!Hello @admnxk8,
Thank you for leaving such a nice appreciation for the eStore theme and giving us a 5-star rating and we will definitely improve the functionalities and add a new feature in the future .
We always try to give the best support for the Zakra theme user. So our Support team tries their best to make the Zakra users resolve the issue and make them happy.
Do let us know if you encounter any issues in the future or have any queries. We will be glad to help you out.
Regards
Hello @leofficial,
That means we have added a new Google font, which is not what you meant.
Hope you understand.
Regards
Forum: Themes and Templates
In reply to: [Zakra] Menu Items Going BlankHello @calebnz,
Thank you for reaching us.
We are unable to replicate the issue you have reported on our side so could you please provide us with a specific screen record of the issue you are facing so I can inspect it and provide you an appropriate solution.
Also, the issue might be raised due to the third-party plugin, so could you please verify the issue by deactivating the plugins one by one?
Hope this helps.
Regards
Hello,
Thank you for understanding us.
If you have any queries further, please let me know and I will be back.
Regards
Hello @leofficial,
I cannot provide you with the code to change to make the eStory theme GDPR compliance but worry not, we will definitely implement it in the eStory theme in the future.
Also, you can check the eStory theme changelog from here: https://themegrill.com/changelogs/estore-changelog/
Hope you understand.
Regards
- This reply was modified 2 years, 2 months ago by Manjil - ThemeGrill Support.
Hello @leofficial,
Thank you for reaching us.
As of now, the eStory theme is not GDPR Compliance. But worry not, we are working to implement GDPR Compliance in all our themes one by one, so we will definitely implement it in the eStory theme in the future.
Our apologies for not having a GDPR compliant, at this time and please, let us know if more questions come up.
Regards
Forum: Themes and Templates
In reply to: [Zakra] How to turn off Pagination?Hello,
Could you please use the CSS code given below by going to Appearance > Customize > Additional CSS and check your site?
.post-thumbnail img { height: auto; max-width: 50%; }
.post-thumbnail { display: block; text-align: center; }
Hope this helps.
If you have any confusion or queries further, please let me know and I will be back.
Regards
Forum: Reviews
In reply to: [Zakra] Great supportHello @reinas,
Thank you for leaving such a nice appreciation for the Zakra theme and giving us a 5-star rating.
We always try to give the best support for the Zakra theme user. So our Support team tries their best to make the Zakra users resolve the issue and make them happy.
Do let us know if you encounter any issues in the future or have any queries. We will be glad to help you out.
Regards
Forum: Reviews
In reply to: [Zakra] Great theme with many options to modifyHello @ducclub,
Glad to hear that you have considered Zakra as one of the Great theme to work with. We appreciate your reviews and thank you for spreading such a positive review toward Zakra.
Please always do reach out to us for any queries regarding our themes. We’ll be happy to help you ??
Regards
Forum: Themes and Templates
In reply to: [Zakra] How to turn off Pagination?Hello,
Thank you for reaching us.
There is no feature to disable pagination, but if you don’t want to add older posts, then this feature is available in the Zakra Premium version. So if you need further assistance or are interested to learn more about this feature, please feel free to open chat on our site https://zakratheme.com/ and our team will assist you further there regarding this.
Also, please go to the WordPress Dashboard > Settings > Reading and Enter the total number of posts that you have in the Posts under the “Blog pages show at most ” section, as shown in the screenshot below, so that the pagination will be disabled, but all the posts will be displayed on one page.
Hope this helps.
If you have any confusion or queries in future, please let us know and we will be back.
Regards
Forum: Reviews
In reply to: [eLearning] Great tool !Hello @dmtrs21,
Glad to hear that you have liked the eLearning theme. We appreciate your reviews and thank you so much for taking the time to leave this wonderful review and the 5-stars. We really appreciate your feedback.
Also, if you have queries or confusion about our theme, feel free to contact us at any time. We’ll be glad to assist you.
Regards
Hello @amantini1,
Sorry for the late response, seems like we missed it completely.
Could please provide us with a specific screenshot or screen record of the issue that you are facing so I will inspect it and provide with an appropriate solution?
Also, please verify the issue by deactivating Classic Editor plugin.
Hope this helps.
Regards
Forum: Reviews
In reply to: [ColorMag] Nice Clean Theme.Hello @kc3kenconroycom,
Glad to hear that you have liked the ColorMag theme. We appreciate your reviews and thank you so much for taking the time to leave this wonderful review and the 5-stars. We really appreciate your feedback.
Also, if you want to switch ColorMag free theme to Premium version, we will really happy and you will definitely get the more functionalities on it. And we will assist you in every steps.
If you have queries or confusion about our theme, feel free to contact us at any time. We’ll be glad to assist you.
Regards
Forum: Themes and Templates
In reply to: [eStore] Theme stopped showing 300×300 images on home pageHello @techman,
Sorry for the late response, seems like we missed it completely.
We tried replicating the issue on our local setup but did not find the issue, as you have mentioned. While activating some other themes and then activating back to the eStore theme, all the settings were as they were, and nothing had changed.
Since these are rare issues, they might have occurred from the third-party plugin or the cache. Since you have already recovered the site, everything is fine now.
However, if you get the same issues in the near future, kindly let us know so that we can find the exact problem and the solutions simultaneously.
Also, if you have any other confusion with the theme, let us know here, and we will be back.
Regards
Forum: Themes and Templates
In reply to: [eStore] Disabling and reactivating theme loses all settingsHello,
Thank you for reaching us.
While inspecting the issue you have reported on our side, everything is working fine.
Also, the issue might be raised due to the third-party plugin, so could you please verify the issue by deactivating the plugins one by one?
Further, please provide us with your website URL.
If the issue still persists, please kindly let us know.
Regards