Manjil Nepali

Hello @christiandieterwilm,

Thank you for contacting WP Travel Engine team!

The issue you reported regarding the gallery not being visible on the single trip page has already been resolved in WP Travel Engine version 6.3.5. If you haven’t updated the plugin yet, please update to the latest version and check if the issue is resolved.

If you have any further questions or need assistance, please feel free to reach out.

Thank you!

• This reply was modified 4 weeks ago by Manjil Nepali.

Hello @markmuhei,

I noticed that your Travel Monster theme is not updated. You are currently using version 1.2.0, but the latest version is 1.2.6. Please update the theme to the latest version, and the issue you mentioned should be resolved.

If you have any further questions or need assistance, please feel free to reach out.

Thank you!

Hello @markmuhei,

Please contact our support team and provide more details regarding the issue with the trip page, including the images not showing in the gallery and the content being cut off.

This will help our development team investigate and resolve the issue more quickly.

Thank you!

Hello @markmuhei,

I’m glad I could assist you. I have a small favor to ask. Would you consider sharing your experience with WP Travel Engine by writing a review on www.remarpro.com?

Click here to leave a review for WP Travel Engine on www.remarpro.com.

Upon clicking the link, you’ll be directed to our service review page. Please select a rating that best describes your experience with us. It’ll take less than 5 minutes of your time.

Your feedback helps us better cater to your needs and guides others in making informed decisions about WP Travel Engine. Whether or not you choose to leave a review, please know that we deeply value your trust in us.

I look forward to assisting you again in the future.

Thank you!

Hello @sajtab,

Thank you for contacting WP Travel Engine team!

While reviewing your trip, I noticed that the Enquiry Form is not appearing on the single trip page. It seems that the Enquiry Form option has been disabled in your WP Travel Engine settings. To resolve this, please go to Admin Dashboard > WP Travel Engine > Settings > Emails > Enquiry Emails and enable the “Show Enquiry Form” option. You can refer to the screenshot here for guidance.

I hope this helps!

If the issue persists even after enabling the option and the Enquiry Form still does not appear on the single trip page, please contact our support team with more details about the issue and a screenshot. This will help our dev team investigate the problem more efficiently.

Thank you!

Hello @markmuhei,

Thank you for contacting WP Travel Engine team!

The issue with trip prices showing as $0 might be caused by the?Primary Pricing Category?not being set. To resolve this, please go to your?Admin Dashboard > Trips > Pricing Categories?and make sure that one of the pricing categories is set as the?Primary Pricing Category. You can refer to this screenshot for guidance: Screenshot

Additionally, you can check the documentation here for further steps: https://docs.wptravelengine.com/article/the-booking-form-is-not-displayed/.

If you have any other questions or need further assistance, feel free to reach out!

Thank you!

Hello @nelzoyuga,

Thank you for the glowing review! We are pleased to know that you are happy with WP Travel Engine plugin. Your kind words mean a lot to us. Thank you for choosing us.

Hello @rajeshanandh92,

Please reach out to our support team and provide more details about the issues you are facing along with a screenshot. This will help our dev team to look into this issue quickly.

Thank you!

Hello @ramymoussa,

Thank you for the glowing review! We are pleased to know that you are happy with WP Travel Engine. Your kind words mean a lot to us. Thank you for choosing us.

Hello @rolino,

Thank you for your patience. I understand that the global template for the single trip page wasn’t being applied correctly with the Hello Elementor theme.

After investigating, I found that the issue occurs when the Default Template is selected for the single trip page under Elementor’s theme builder. To fix this issue, you simply need to select the Elementor Full Width template instead. This will ensure that the global template displays as expected.

Here’s a screenshot showing the correct configuration: View Screenshot

Once you apply this change, the global template should work correctly with your trips.

Please try this and let me know if the issue is resolved or if you need further assistance.

Best regards,

Hello @tanmay71,

Thank you for contacting WP Travel Engine team!

We have already identified the Demo Importer issue you mentioned. It is a known issue, and our development team has fixed it. The update will be released tomorrow, so please stay tuned for the new version of the Demo Importer plugin.

We appreciate your understanding and cooperation.

Thank you!

Hello @mohamedalhussein0,

Thank you for the glowing review! We are pleased to know that you are happy with WP Travel Engine. Your kind words mean a lot to us. Thank you for choosing us.

Hello @idrish.

Thank you for the glowing review! We are pleased to know that you are happy with WP Travel Engine. Your kind words mean a lot to us. Thank you for choosing us.

Hello @ahmad3333,

Thank you for contacting WP Travel Engine team!

While we haven’t conducted specific testing of the WP Travel Engine plugin with the Impreza theme, it’s expected to work smoothly overall. However, depending on the theme’s coding, minor layout issues may occur. In such cases, we suggest working with a freelancer to resolve any design-related concerns.

If you have any further questions or need assistance, please feel free to reach out.

Thank you!

Hello @miftahulmunir08,

Thank you for the glowing review! We are pleased to know that you are happy with WP Travel Engine. Your kind words mean a lot to us. Thank you for choosing us.