Mamunur Rashid

Thank you for bringing this to our attention.

Could you please share:

Plugin Name: Identify the conflicting plugin.
Code/Screenshot: Provide the code or a screenshot of Hooks.php:128.
Error Message/Debug Log: Share any associated error messages.
This info will help us pinpoint the problem and implement a solution efficiently.

Thank you for bringing this to our attention. To further investigate the issue with the Gallery images not showing on your variable product, could you please create a test product and add different images for each variation? This will assist us in identifying and resolving the problem more effectively.

Once you’ve created the test product, kindly let us know if the Gallery images are displaying correctly for each variation. We appreciate your cooperation and prompt response.

Kindly upgrade to the most recent version ( Version: 2.3.10 ). Your theme now fully supports the features of the variation gallery plugin.

I will let you know after checking.

Don’t be concerned about the Gallery With (medium device),; it will be represented as a percentage (%) in the upcoming release.

Thank you for bringing this to our attention.
Please debug step by step:

1. Deactivate The gallery plugin.
2. Check If the ?variation gallery is working in your theme.

If variation gallery is working without our gallery plugin then let us know by https://prnt.sc/DqAwrJgHIeuT

Please use as % for Gallery Width (Small Device) Gallery Width (Extra Small Device) and let me know if any issue your are facing.

• This reply was modified 10 months ago by Mamunur Rashid. Reason: Spelling Correction

Thank you for bringing this to our attention. We appreciate your feedback and are committed to ensuring a seamless user experience with our platform.

After reviewing the issue you mentioned regarding the “Gallery Width (Small Device)” field on the “General” settings page, we would like to clarify that the unit for this particular field is intended to be in percentage (%), and the maximum value should indeed be 100%.

While we understand your concern about the default value being set to 720, we recommend using percentage values for this field. In the upcoming version, we will update the placeholder text to reflect this information more clearly and avoid any confusion. https://prnt.sc/CO_kwBtSclXi

Please feel free to reach out if you have any further questions or if there’s anything else we can assist you with. We value your input as it helps us enhance our platform for all users.

Thank you for your understanding.

We’ve identified a linking issue in Layout 2, and we’ve fixed it. The update has been released.

Thank you for using ShopBuilder.

Could you please specify the layout and action button layout configuration you are currently using (https://prnt.sc/WFoFZEAGTW-u)? Also it would be great if you can provide the page URL where the slider is being used. It will help us identify the issue and provide you a fix.

Thank you. Have a nice day!

We kindly request you please knock at https://prnt.sc/DbPrTtfbP2Dd . With admin acces, Without access won’t be able to fix the issue.

Could you please provide the name and version of the paid Schema plugin you used before? Additionally, if you remember on which specific page or pages you had this option configured, it would be helpful for us to develop the solution more specifically.

“Noted in Orange means it’s a non-critical issue:

If you need to resolve it, make sure the date format in your Schema looks like this: 2015-02-05T08:00:00+08:00. Additionally, ensure that you have uploaded an image for each listing. Check: https://prnt.sc/j2aOh1Nwyi9v

Feel free to update the date format and images in your Schema markup accordingly, and let me know if you encounter any further issues.”

Don’t worry at all! We’re currently working on completing the webpage schema, and once it’s done, we’ll release the new version as soon as possible.

Thank you for your valuable feedback and suggestions regarding the plugin. We want to assure you that your concerns have been heard.

I’m pleased to inform you that we have already taken steps to address the issues you raised. In the next version of the plugin, you can expect the option to turn off shipping fields, providing you with more flexibility and control over the schema settings. Additionally, we have worked on allowing users to add and remove specific items that are not required for their use case.

We strive to continuously improve our plugin based on user feedback, and your input has played a crucial role in these updates. We hope that these enhancements will better align the plugin with your needs and expectations.

If you have any more suggestions or if there’s anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to delivering an improved experience with the upcoming version.