mammothpastor

This is the reply I got and they seem to be working correctly now. I am not sure how this was changed as I did not, but am glad to know the issue. Thank you.

Hello,

The issue was you did not have a mime type set for .mp4 video files.
We added this mime type through your hosting control panel and now the videos play.

If you need further assistance please let us know.

Okay I will check with my host then.

I checked the permissions and they are set to read via browsing and scripts.

Yes that is where it is and has been. The only permissions I have set are for the upload of the files. The video manager seems to know they are there but shows no size to the file. Under duration it shows “0”.

mammothspringfbc.com\wwwroot\wp-content\uploads\video-gallery\Cast\Cast2.mp4

I am using Hostek for hosting my site and this is the actual site as it appears in the file manager interface. Could the absence of the “wwwroot” be causing a problem?

Yes that is where it should be. I am using cuteftp to upload. This is where it was working before and then wouldn’t work.

https://www.mammothspringfbc.com/williams-cast-video/

Yes I am. When I scan for new videos it come up with the name but shows they have no size. If I click on the name it just tells me it can not access it or video not found. I have deleted and reinstalled a couple of times with no change. I really liked this when it worked and would like to get it going again. Thanks for your response.

Link to my site if it helps. https://www.mammothspringfbc.com/williams-cast-video/

Video not found or access denied: https://www.mywebsite.com/wp-content/uploads/video-gallery/Cast/Cast.mp4. This is the message I am getting when trying to play the video. The gallery scans it but then will not play. I see the actual address should have wwwroot after the web site address. How would I get this to go to the actual address?