malihamannan

Yep, not working AT ALL since updating elementor and elementor pro. Cleared all cache and cookies. Nothing.

Edit: After testing it for a bit, I realized that when you’re logged in, it looks fine, but for logged out users it’s all whack. Please check ASAP. This plugin would be useless for me if not for this feature.

Edit 2: Rolled back Elementor Pro, but with EA current version of 3.9.1 it’s still not working. So it looks like Elementor Pro has nothing to do with it. Your plugin is buggy.

Edit 3: Updated Elementor Pro to the latest version, while keeping EA to version 3.8.5. Everything is working. So it’s not an incompatibility issue, it’s just a bug in your latest version. Stable version of the plugin is 3.8.5.

• This reply was modified 4 years, 8 months ago by malihamannan.
• This reply was modified 4 years, 8 months ago by malihamannan.
• This reply was modified 4 years, 8 months ago by malihamannan.
• This reply was modified 4 years, 8 months ago by malihamannan.

While they’re troubleshooting this, you can fix it by using CSS.

Go to Appearance > Customize > Additional CSS, And then add the following code block.

form.cart {
	display: block!important;
}

Also, found no js error per Chrome Js console.

It’s not worth it. I’m moving on and getting rid of your plugin. I decided to give you guys another try after your update broke my site last time (for the third time I believe) and I really hoped this would not be a pattern with you guys. It sets a bad example for my users.

Actually, never mind. You should be testing this on your end. I cannot have a faulty plugin in place just so you can check it. I’m reverting back to the old version.

You can check out mine here, or any other blog post on the site, really. I have the same problem. Links do not work. https://www.thesideblogger.com/woocommerce-setup-selling-digital-products/

You guys fail with every single update… what kind of QA do you have in place? Or any basic testing perhaps to see if the plugin works after an update? Shouldn’t they be common practice?

• This reply was modified 4 years, 10 months ago by malihamannan.
• This reply was modified 4 years, 10 months ago by malihamannan.

Looks like they took out the update. The default latest version is the previous working version now. Either change the plugin (which is what I would love to do as soon as I’ve found an alternative), but for now, just revert back to version 1.9.11.

• This reply was modified 4 years, 10 months ago by malihamannan.
• This reply was modified 4 years, 10 months ago by malihamannan.

It is working. Thank you for the fix.

Thank you. I’ve submitted a ticket.

Also, just want to point out that your plugin has not been updated in two months and it has not been tasted with the latest WordPress (ver.5.2.1), so may be you should check with that.

Hi @supportray

I just saw your response, sorry for the delay.

So, I have tried everything. I have PHP7.3 running, and the latest plugin version.

I cannot create a ticket as I’m not a premium member.

I have tried disabling all plugins and nothing. Basically, this happened as soon as I updated to the latest WordPress 5.2.

Anyhow, I can create a staging account and give you access to it if you want, but since I cannot create a ticket, anything else I may do to facilitate a debug from you guys?

Maliha

Hi it’s been two days and the Thirsty Affiliate plugin is still not loading on he post editor; still giving this error:

Failed to load plugin url: https://www.thesideblogger.com/wp-content/plugins/thirstyaffiliates/js/lib/thirstymce/editor-plugin.js

Your prompt attention is much appreciated.

Here’s what it looks like when I open a post editor:

View post on imgur.com

I should also add, I tried deactivating all other plugins, and it didn’t help.

• This reply was modified 5 years, 6 months ago by malihamannan.

Same here. This happened after the last update too, and you guys fixed it. It seems to be a common issue with each new update. Maybe you guys should add a note for all future updates to check for this warning before we need to start adding support tickets ??

Never Mind. It’s solved. I had to add the First Name field since that was part of the actual form. As soon as I added it, it started to work.

In case anyone else has had this issue, the way to add another field to the top bar is described here: https://mc4wp.com/kb/add-name-field-to-mailchimp-top-bar/