Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter MaksymPS

    (@maksymps)

    Hello Daren and Joey,
    Let me answer on your questions.

    > In your latest message it appears that you are saying the original reported issue is resolved.

    I didn’t say that Daren. In my first message, I wrote that I have one issue (empty Checkout page when a product has been purchased and to solve this issue I created a redirection from /checkout/order-received/ page which is empty to custom). In another message, I wrote that I have the second issue (when a user is trying to add 2nd time a virual product to cart it shows an error).

    > Or are you saying that you attempted to create a redirect, but that also is not working?

    The redirection saved my situation because now user won’t see empty Checkout page without details. It doesn’t show anything.

    This is what I did:
    1. I customized the default Cart and Checkout page by using Elementor (it works well with default shortcodes like [woocommerce_cart] and [woocommerce_checkout]
    2. In Gutenberg editor I generated code of Woo Blocks for Cart and Checkout and added in HTML widget
    3. It works well on Cart and Checkout (before purchasing), but after it updates a page and nothing to display (just empty section).

    > For your second issue, it’s puzzling how a shopper could get to the state where they are able to add an additional item to the cart. I tried doing this on my test site and every place I could add a “single purchase” only item, I was prevented from adding that item to the cart when it’s already there.

    Probably this is because I used UA Elementor addon and their widget “dynamic Add to Cart” (https://ultimateelementor.com/widgets/woocommerce-add-to-cart/) because I created one layout of Product single page and it should have a button that after adding to the cart doesn’t refresh a page with Woo notification at the top but redirects to the Cart page.

    All plugins I used is: WooCommerce, Stripe, Elementor, Elementor Pro, Elementor UA addon. The latest version of WordPress and Astra theme (and on another project Hello theme). PHP version is 7.3

    > We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    I’m sorry, was busy to reply..

    Anyway, thank you for your replies, guys! I will try your plugin on my 3d project and will get back to you if I will have the same issue. Because these 2 projects have the same plugins and different hostings.

    Best regards,
    Maksym

    Thread Starter MaksymPS

    (@maksymps)

    Hi Darren,
    Thank you for your reply!

    For some reason, it repeated in another project. So I had to create a redirect that contains checkout/order-received/ to custom /thank-you page. I used Astra Theme, Elementor Pro and Woo. Everything has the latest version.

    Another issue I had before is when I create a digital (virtual) product and if a user adds to cart a product, he redirected to Cart page and if in some reason he goes back and tried to add again the same product (which can’t be added 2nd time), plugin shows an error. Here are more details:

    1. The issue message:
    https://piccy.info/view3/13863670/714c1814ef78f2ac5290046ddb9111b4/orig/

    2. I had to add a custom message, more user friendly, you know:
    https://piccy.info/view3/13863672/210309c53665bf46209cdbf605aaf0f8/orig/
    so for visitors, it makes more sense what to do, so they do not leave the website.

    On the 2nd project where I found both issues, I used Hello Theme and the same plugins.

    The plugin is great by itself! But I wish you can do something with it to fix such issues ??

    Thread Starter MaksymPS

    (@maksymps)

    cadet_93, hi!

    Wow, it really works perfect! Thanks a lot!

Viewing 3 replies - 1 through 3 (of 3 total)