Majba

Hello @ecabelo,

Can you please check for us if you have any errors in the Javascript console?

PS : I have just checked your website, and the shortcode is not well displayed, did you deactivate the plugin?

Regards,
Younes

Hello @cakins ,

We are sorry for your bad experience with our services, we went through some server changes and it messed with our mail server configuration. We got it working now.

If you are still interested in our plugin, we will be glad to help you get it working with your configuration.

Regards,
Younes

Hello John,

We’re sorry you were disappointed about our plugin, discovering the 50-video-limit. Most people don’t get to this limit and, for those needing more, we route them to our website, where conditions are clearly given (apparently, you didn’t get to that point).
But you’re right: we should also give this information on the WP platform, to avoided disappointing experiments as the one you had. We’ll modify this next time we update.

Thanks for for comment (even-thought the 1-star-rating is a bit harsh as it doesn’t evaluate the product)!

The WPVG team

Hello @markimeyer ,

Thank you for reporting this issue and bringing a solution to it !

We’ll introduce a fix in our next update.

Regards,
Younes

Thank you mate, we really appreciate the review !

We are glad that you are enjoying our work and hope to keep improving it.

Have a great day.

Hello @ivanohe ,

We’re glad we could help ??

Please, if you have time, feel free to leave us a review, it really helps us reach more people and so improve our work.

Have a great day !
Younes

Hello @ivanohe ,

You’re welcome, it is a pleasure ??

We’ve looked at your page, and it seems that it is just a CSS conflict with the style of your theme “Folie”. To fix it, just add the following CSS into your custom CSS :

div[class^=gridContainer-] .videosListFront .brick .name td {
background: transparent;
}

We’ll include this in the next update to avoid having this issue again with other users, thank you for pointing it out.

Please let us know if this solves your problem.

Regards,
Younes

Hello @ivanohe,

Thank you for using our plugin.

You can disable the display of PHP warnings from your wp-config.php file by adding the following :
ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_DISPLAY’, false);

You’ll probably already have the define(‘WP_DEBUG’, false); line in the file.

Concerning the transparent thumbnails, can you please send us a link to a page with the gallery so that we can check it out? there are none at https://guappecarto.com/video

Hoping to hear back from you.

Regards,
Younes

Hello @amesh, thank you for your comment.

I hope the warning wasn’t the cause of your dislike of our work, as you can simply disable showing PHP warnings from your configuration. Also this is an issue with the Vimeo library we’re using to interact with their API.

Have a nice life!

Hello,

We are sorry to hear that you have/had a problem with our plugin.

If you’re still interested, you can contact us on [email protected], and we’ll try to find a solution to your problem. You can see on our website demo that Vimeo videos work just fine.

Regards,
Younes

Hi again Nick,

That’s no problem, we understand. Thank you for your review update, that was really class from you ??

We’ll be looking into the conflict problem with the Photome theme.

Wishing you a great week-end,

Younes

Hello @turpin

It is clear that the issue is related to your installation, there might be a conflict with your theme or another plugin, as we have clients using our free and PRO versions, and who are happy with it.

You already sent us a message (not a nice one, like your comment) through our website, and we would have helped you debug your problem (as we do with nice people), and it would also have helped us and the community using our plugin.

But you chose to downrate our work instead and it is your right, but we felt that a reply was needed.

Have a nice life