maitriweb

They are marked as complete in Paypal and credited

### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site: No

SITE_URL: https://www.traslainfidelidad.com
HOME_URL: https://www.traslainfidelidad.com

EDD Version: 1.5.2.1
Upgraded From: 1.5.2
WordPress Version: 3.5.1

Test Mode Enabled: No
Ajax Enabled: Yes
Guest Checkout Enabled: Yes
Symlinks Enabled: No

Checkout: Valid

Taxes Enabled: No
Local Taxes Only: No
Taxes After Discounts: No

Platform: Apple
Browser Name: Safari
Browser Version: 6.0.3
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_8_3) AppleWebKit/536.2
8.10 (KHTML, like Gecko) Version
/6.0.3 Safari/536.28.10

PHP Version: 5.3.10-1ubuntu3.6
MySQL Version: 5.5.29-0ubuntu0.12.04.2-log
Web Server Info: Apache

PHP Safe Mode: No
PHP Memory Limit: 128M
PHP Post Max Size: 16M
PHP Time Limit: 3600

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: posts
Page On Front: #0
Page For Posts: #0

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/www/croma/traslainfidelidad.com/tmp
Use Cookies: On
Use Only Cookies: On

UPLOAD_MAX_FILESIZE: 16MB
POST_MAX_SIZE: 16MB
WordPress Memory Limit: 40MB
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

CodeStyling Localization: 1.99.30
Contact Form 7: 3.4
Easy Digital Downloads: 1.5.2.1
Easy Digital Downloads – Free Download: 0.1
Elegant Builder: 2.2
Email Before Download: 3.2.1
Ultimate TinyMCE: 4.5
Wordpress Download Monitor: 3.3.6.1

CURRENT THEME:

Glider: 3.7

### End System Info ###

Hi,

I’m having the same problem and I just followed those instructions, for me it didn’t fix it. Purchases are still showing as pending and emails are not being sent automatically. Any other things to check?

Thanks,

Eva

By the way, again, the site when I’m testing now is traslainfidelidad.com where you can find the link to the file made with EDD free download

Hi,

I just realized that in the previous site I used a different plugin “email before download” because I finally wasn’t able to make EDD free download work. I just installed this plugin also in my new web.

EDD free download works on my site as well but I am not able to make it take you to a login page, when clicking on the link it just downloads the file or takes you to the file url directly so I can’t get the email from the person downloading. If you can provide any solutions to this would be great.

The link on my site made with EDD free download is informe 6 pasos (0) (I just highlighted in yellow for you to find). I will leave it there for a few minutes before deleting since I will be using the email before download plugin for now until I might find a solution for EDD free download.

Thank you.

I am using EDD and as I mentioned configured the Misc section of it under settings.

Any other ideas as to what might not be done right?

Thanks.

Hi,

I did make it work finally on one website. However, after quite a while of dealing with it, I’m not able to make it work on my second site. I don’t know what I might be doing wrong, I just followed the same steps:

I configured the new download with download monitor and got the ID#, also configured the new contact form and wrote the ID#. I configured the plugin at Misc of EDD settings coping exactly the same options as in the website where it works (checked “users need to login before download”, etc..

Then I added the following code to the entry [email-download download_id=”1″ contact_form_id=”49″ attachment=”yes” delivered_as=”Send Email”] which is the same that I used in the “working site” changing obviously the ID numbers.

I can’t make it work inserting the download from the editor window.

The only difference that I see is that in the “working site” serfelizenpareja.com/infidelidad I used a post entry and in this website I am using a page. However, for the theme that I am using and considering it is the homepage I cannot use a post entry, so hopefully that won′t be the problem. The website where it is not working is traslainfidelidad.com

I would appreciate your help so much.

Thank you.

Hi, I’m still waiting for a response.

Thanks.

Somehow the file didn’t get saved in the download settings, now it is downloading the file automatically, which is fine, but the biggest problem is that it doesn’t take you to the sing up page for the client to leave its data as it does when purchasing with EDD.

This is really the big part, so I would appreciate your help on this.

Thanks,
Eva

thanks sorry about that…