maisfinancaspt

Hello?
The problem remains… can you help me please?

Hello!
Thanks for the brief reply.

I already did what you told me and the problem persists… is it taking time to change? I find it very strange.

Thank you

### WordPress Environment ###

WordPress address (URL): https://maisfinancaspt.com
Site address (URL): https://maisfinancaspt.com
WC Version: 7.0.1
REST API Version: ? 7.0.1
WC Blocks Version: ? 8.5.2
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.1
WP Multisite: –
WP Memory Limit: 500 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.32
PHP Post Max Size: 500 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.79.1
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.24-MariaDB-log
Max Upload Size: 500 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.1
WC Database Prefix: wpdc_
Tamanho total da base de dados: 160.61MB
Tamanho dos dados da base de dados: 150.95MB
Tamanho do índice da base de dados: 9.66MB
wpdc_woocommerce_sessions: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_woocommerce_api_keys: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_woocommerce_attribute_taxonomies: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
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wpdc_cli_cookie_scan_cookies: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_cli_cookie_scan_url: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_cli_scripts: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
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wpdc_comments: Dados: 0.02MB + índice: 0.09MB + Engine InnoDB
wpdc_e_events: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_e_notes: Dados: 0.02MB + índice: 0.17MB + Engine InnoDB
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wpdc_gla_shipping_rates: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_gla_shipping_times: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_jet_widgets_styles: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_links: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_lusopaymbway: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_magnimeiosreferences: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
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wpdc_mailpoet_log: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
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wpdc_mailpoet_newsletter_option: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_mailpoet_newsletter_option_fields: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_mailpoet_newsletter_posts: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_mailpoet_newsletter_segment: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
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wpdc_mailpoet_statistics_newsletters: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_mailpoet_statistics_opens: Dados: 0.02MB + índice: 0.08MB + Engine InnoDB
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wpdc_mailpoet_stats_notifications: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_mailpoet_subscribers: Dados: 0.02MB + índice: 0.13MB + Engine InnoDB
wpdc_mailpoet_subscriber_custom_field: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_mailpoet_subscriber_ips: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_mailpoet_subscriber_segment: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_mailpoet_user_agents: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
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wpdc_nextend2_image_storage: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
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wpdc_po_plugins: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
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wpdc_term_taxonomy: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
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wpdc_users: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB
wpdc_wc_admin_notes: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_wc_admin_note_actions: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_wc_category_lookup: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_wc_comments_subscription: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wpdc_wc_customer_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_wc_download_log: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_wc_feedback_forms: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_wc_follow_users: Dados: 0.02MB + índice: 0.13MB + Engine InnoDB
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wpdc_wc_order_product_lookup: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wpdc_wc_order_stats: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB
wpdc_wc_order_tax_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_wc_phrases: Dados: 0.22MB + índice: 0.02MB + Engine InnoDB
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wpdc_wc_rate_limits: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_wc_reserved_stock: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_wc_tax_rate_classes: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_wc_users_rated: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
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wpdc_wpuser_views: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wpdc_yoast_indexable: Dados: 0.02MB + índice: 0.08MB + Engine InnoDB
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wpdc_yoast_migrations: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wpdc_yoast_primary_term: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wpdc_yoast_seo_links: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 72
cookielawinfo: 6
courses: 1
cryout_serious_slide: 2
customize_changeset: 1
e-landing-page: 1
elementor-hf: 2
elementor_library: 27
elementor_snippet: 3
em-form-template: 1
forminator_forms: 2
jet-form-builder: 1
lesson: 32
mailpoet_page: 1
nav_menu_item: 20
oembed_cache: 6
page: 16
post: 9
product: 1
revision: 3545
shop_order: 21
topics: 13
tutor_enrolled: 16
um_directory: 1
um_form: 3
woolentor-template: 18
wpdiscuz_form: 1
wp_global_styles: 1
yith_wcan_preset: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

WP Adminify: por Jewel Theme – 3.0.3
Akismet Anti-Spam: por Automattic – 5.0.1
All-in-One WP Migration: por ServMask – 7.67
Content Control: por Code Atlantic – 1.1.9
CookieYes | GDPR Cookie Consent: por CookieYes – 3.0.4
Yoast Duplicate Post: por Enrico Battocchi e Team Yoast – 4.5
Elementor Pro: por Elementor.com – 3.8.0
Elementor: por Elementor.com – 3.8.0
Health Check & Troubleshooting: por The www.remarpro.com community – 1.5.1
Social Feed Gallery: por QuadLayers – 3.4.7
Loco Translate: por Tim Whitlock – 2.6.3
Login Logout Register Menu: por Vinod Dalvi – 2.0
Multibanco, MBWAY, Cart?o de crédito e Payshop (IfthenPay) para WooCommerce: por PT Woo Plugins (by Webdados) – 6.4.0
One User Avatar: por One Designs – 2.3.9
Really Simple SSL: por Really Simple Plugins – 5.3.5
Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.5
Rank Math SEO: por Rank Math – 1.0.100.1
Skyboot Custom Icons for Elementor - Elementor Icons library: por Skybootstrap – 1.0.5
Sticky Header Effects for Elementor: por Rwattner – 1.5.5
Temporary Login Without Password: por StoreApps – 1.8.0
Tutor LMS Elementor Addons: por Themeum – 2.0.5
Tutor LMS: por Themeum – 2.1.1
User Menus: por Code Atlantic – 1.3.0
Visibility Logic for Elementor: por StaxWP – 2.3.2
WooCommerce: por Automattic – 7.0.1
WooLentor Pro: por HasThemes – 2.0.4
WooLentor - WooCommerce Elementor Addons + Builder: por HasThemes – 2.4.6
wpDiscuz: por gVectors Team – 7.5

### Inactive Plugins (2) ###

WooCommerce LusopayGateway: por LUSOPAY – 2.0.7
WooCommerce Stripe Gateway: por WooCommerce – 6.9.0

### Must Use Plugins (3) ###

Elementor Safe Mode: por Elementor.com – 1.0.0
Endurance Page Cache: por Mike Hansen – 2.2
Health Check Troubleshooting Mode: por  – 1.8.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Página da Loja: #5168 - /cursos/
Carrinho: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Finalizar compras: #3324 - /finalizar-compra/
A minha conta: #4912 - /minha-conta/
Termos e condi??es: #1321 - /politica-de-privacidade/

### Theme ###

Name: GeneratePress
Version: 3.1.3 (update to version 3.2.1 is available)
Author URL: https://tomusborne.com
Child Theme: ? – Se estiver a modificar o tema do WooCommerce ou um tema principal que n?o construiu pessoalmente
recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

WooCommerce Support: ?

### Templates ###

Overrides: /home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/cart-elementor.php vers?o 3.8.0 está desactualizado. A vers?o actual é 7.0.1
/home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/form-checkout.php
/home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/thankyou.php
/home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/form-login.php vers?o 4.1.0 está desactualizado. A vers?o actual é 7.0.1
/home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/my-account.php vers?o 3.5.5 está desactualizado. A vers?o actual é 7.0.1
/home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/my-account.php vers?o 3.5.5 está desactualizado. A vers?o actual é 7.0.1
/home/sites/2b/4/4de2f8158e/public_html/wp-content/plugins/woolentor-addons-pro/wl-woo-templates/my-account.php

Outdated Templates: ?
					
					
						Saiba como actualizar

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-02 19:06:32 +00:00
Options: ?
Notes: 23
Onboarding: completed

### Action Scheduler ###

Complete: 1.199
Oldest: 2022-10-10 10:21:57 +0000
Newest: 2022-11-02 12:41:03 +0000

Failed: 40
Oldest: 2022-09-15 20:54:02 +0000
Newest: 2022-11-02 00:28:50 +0000

Pending: 5
Oldest: 2022-11-03 00:28:50 +0000
Newest: 2022-11-15 01:58:53 +0000

### Status report information ###

Generated at: 2022-11-02 13:41:49 +00:00

Hello!

Thank you for the brief reply,
As far as I remember I have had the same plugins for a long time… I am in the process of troubleshooting the website and have not added anything but fixing bugs…
In the next comment I will leave the status of the woocommerce you asked for!

Kind Regards,

Hello!
Yes, the problem is precisely the fact that as soon as the order is placed, instead of being on hold, it is automatically completed…

I sent another screenshot to show you again that all I really get is a note and nothing else….
https://screenrec.com/share/a1pnv3L0sV

Looking forward to your reply.

Hello!
I hope all is well with you, it must have been some bug, because it is already working properly.
Thank you very much for your attention!

Kind Regards,

Hello!
Exactly, I’m supposed to confirm the payment manually… that’s precisely why I don’t understand what happened… and the note in the screenshot I sent is from one of the orders where this problem happened, I dont understand what do you need more from notes, I’m sorry…

In the link follows a screenshot about the errors, I don’t know if this is what it was supposed to show or something else…
https://screenrec.com/share/g5Vh4BTLds

Hello again,

https://screenrec.com/share/VJ8DUFl0L3

If I open each order separately a note appears, this note is from the last order!
Is this what you need to see?

Regards,

Hello!

No problem.
First of all, the payment method I’m talking about is by bank transfer…

https://screenrec.com/share/n4EWYmdMKl

Here you go!
I made a recording to be simpler…

Kind Regards,

Hello!
Thanks for the clarification!

Yes, I am using woocommerce!

This information does not appear on my dashboard because I am using a plugin to better organize my wordpress… How can I show you this information? Is there another way?

Kind Regards,

Hello!
I didn’t quite understand what it is to do… is it to send screenshots of the payments made?

Kind Regards,

Hello!
So I will use this plugin “WPForms Blog” to complement this process, can you tell me if this plugin generates conflict with woolentor?

I wanted to add a question and I don’t know if it is necessary to create a new ticket…
I have an email created for Reset and for forgot password, in my wordpress under Users>All Users>Send password reset email, can I replace that default email with the one I created by woolentor?
I questioned the wordpress plugin and he advised me to talk to you or another plugin…

I am waiting for an answer,
Thank you,

Hello!

Thank you for your attention and I take this opportunity to correct you, supposedly the problem was a caching plugin, that has already been uninstalled and the same problem persists, so the problem has not been solved and I can also show you the printscreens of emails over these months, in which I basically no longer have an answer to my emails… it’s good that we have proof through emails, because my impression with your service honestly is not the best, I’m with this problem for a long time, I can not put this part of my site available to customers because I’m with this problem… I bought this plugin to speed up and give a better look to my website and my account got even worse…
Honestly, I have already solved several conflicts through this wordpress area and by email you stop answering me, so I would like to solve this problem here…

Thank you

Yes, I can!
But how can I do it?