maipiusenza

If I’m not wrong, this option is available only in the premium version of the plugin.

Hi, I don’t want to share all the system info of a live site here.

If you want me to copy/past part of the code here, just let me know what you need, maybe all the <header> section?

On last theme update the problem is again active, I have a error_log_php of 600MB in one day

• This reply was modified 12 months ago by maipiusenza.

Hi, here it is.
I just obfuscated the site url

https://pastebin.com/VLvc59yJ

Hi @shameemreza,

Why should you use the customer provided note field in this case? Instead, you could use the private note on the right sidebar, which remains hidden from the customer.

Because they are created in the check-out process, not in admin.
And they must be order notes, not private (used elsewhere).

I’ve given it a shot many times, but it looks like you might need to dive into some more advanced customization to achieve your goal.

It should be possible by a simple custom template but, as said, I would prefer to do it with an action as a custom template needs to be periodically updated.
The same action exists in checkout, so I imagine there should be in my-account/view-order page too.

Are you kidding me?
I only asked to remove that note from the order details page in customer view, I don’t need any further feature, all works well as it is.

I don’t want to do it with a custom template to avoid the problem of future updates of that template, if it is possible with an action as it happens in other pages.

That’s all!

@babylon1999, please read the previous messages.
The order MUST have the notes enabled, but only the admin and sales agent (who places the order in name of the customer) can see them, they must be hidden for customers when they log-in in their dashboard.

So, again, I need to remove them from
Customer dashboard > My Orders > Order details
and not from the checkout or from the admin dashboard.

And I would like to do that with an action rather than a custom template.

Thanks

Yes I know, as written I was asking if it was possible with an action rather than overriding a template.

Sorry, but it still doesn’t do what I’m asking. In the page

Customer dashboard > My Orders > Order details

https://mysite.com/my-account/view-order/(order-it)/

I can still seethe order note. There is no override file for that template in the theme folder.

https://snipboard.io/42ca5u.jpg

Is it possible to remove THAT line with a snippet?

Thanks

Is there any action to achieve it in the Customer dashboard > My Orders > Order details page?

Thnaks

Thanks, but it is a snippet to remove it from the check-out page (where it must remain), while I need it removed in the order-details page (Customer dashboard > My Orders > Order details).

Perfect!
Thanks

Hi, we had several messages on the forum for speed issues, and none of the “how to speed up your site” links you gave are related to the problem I described.
The problem is that it seems that woocommerce is not able to manage an order of 500-1.000 items without slowing down in a very serious way.
So, starting from this, I’m trying to do as muck as possible to solve the problem, as it is a BIG problem to have a person that have to wait 10 minutes for an order to be completed…

As I’ve seen that disabling the stock management the problem is solved, AT LEAST I would like to use this information I’m trying to reproduce it without disabling from the admin panel, as it is impossible!
I have a category of product that MUST have the stock management and another that doesn’t need it (and an order can never have products from both categories).

So, for sure, in the checkout process there should be some “if stock management is enabled... loop the products to change quantities”…

I just would like to understand what is the variable/function that does this check so to change by a snippet when needed. so, at least, half of the orders on the shop will be very fast.

So, again, can you help me to find this solution? I’m not asking a customization, only the part of code to work on…

Thanks

sorry, found by myself adding to the child theme and editing woocommerce/templates/checkout/review-order.php

ok, done

Yes it was clear, but in this case, AND works only for parents/childs

Because if I have:

– parent (checked)
– child1
– child2

If I click on child 1, it automatically hides child2, so the “AND” option is only to say that the product must be both in parent and child 1, not allowing to select both child1 and child 2
Right?