mainwp

We use the piechart javascript from google: https://developers.google.com/chart/interactive/docs/gallery/piechart#Overview.

The library is loaded locally (no ping-back from google) in the MainWP dashboard and is ready to be used in extensions, for example the Main WP Google Analytics Extension (cfr: MainWPGA.class.php file from that Extension).

Once I disabled your conflicting plugins everything was running fine and as I noted in your ticket #1299, about 14 hours ago, I tested two your sites and they both backed up without an issues and I haven’t heard different from you.

If you don’t want to use the Backup function in MainWP you don’t need to disable it, just don’t schedule backups to run and don’t run them manually.

What you choose to use for your Backups is not forced by the MainWP plugin it is an option available to you, you are welcome to use any solution you want.

However if you are having issues, and want help, I welcome you to reply to ticket #1299 since I have no way of knowing if you are having additional issues if you don’t let me know.

We found that there appears to be a conflict with the WP Jump Menu Plugin.

Once that plugin was disabled we were able to Sync all sites and also performed an upgrade for all for the out of dated Plugins.

Thanks I appreciate you taking the time to do that. Y

our ticket is being looked at and I had some additional questions for you. If you could reply directly in your ticket with any additional information.

It does sound like you are having many issues we haven’t seen brought up before from any of our other users.

Since these are some strange issues, I’m not even sure going through trouble shooting steps would be effective, it may be better for us to just jump right in and take a look at what is going on.

Please go to the official support portal at https://support.mainwp.com/ and click on Create a New Ticket. Once you do that click on Signup or Login and then supply the following so we can see what is happening.

Main Dashboard Site Information
URL
Temp Admin Login
Temp Admin Pass
FTP Host
Temp FTP Login
Temp FTP Pass

This is a private support ticket so your information will not be public.

I believe that snippet has been removed in the current versions.

After talking with the Dev team we do not call this function directly from our plugin, and were not able to reproduce the notice on our test servers.

If you are still having this issue can you please open a ticket on our Support Desk so we can take a look?

I apologize if you were having issues with the restore process.

We have a couple different ways to receive support starting with our documentation site where most questions can be answered to an active support forum and a support desk where you can submit tickets for additional help.

Once again if you need anything in the future please feel free to reach out to us and we will be happy to help.

MainWP

I apologize if you were having issues with the Plugin and sincerely hope that you can find your way back to MainWP someday so that we can help you with any of the problems you experienced.

We have do have a couple different ways to receive help starting with a thorough documentation site where most questions can be answered to an active support forum for any that are not.

Once again if you need anything in the future please feel free to reach out to us and we will be happy to help.

MainWP

Hi Brent, please create a thread on our forum here mainwp.com/forum we may need login information after troubleshooting the issue and we have a place to secure that so its not in public view.

This is updated in the version heading into Beta and only contains one link on the WP Menu with the 3 MainWP options as sub-links.

The new version should be released here in a week or two.

Thanks

Keith,

Stream integrates with Client Reports Extension and is not part of the www.remarpro.com plugin.

You can check this Support thread for more information https://mainwp.com/forum/showthread.php?10485-Do-Not-Update-to-Stream-2-0 and if you have additional questions post in the Client Reports support forum.

Thanks

It seems the original thread from ehm01 with our responses has been removed from the MainWP support string and replaced with this one.

To update:

Added only Admins can see Dashboard in version 1.2.1 – Changelog

Added only Admins can see Dashboard in version 1.2.1 – Changelog

MainWP by default relies on the built in WordPress file called wp-cron.php to trigger scheduled events.

If you want to schedule the time your backups run and not rely on wp-cron you can Disable wp-cron and Setup your own crons with the steps listed in the help doc Disable WP-Cron