maestra333

From my hosting company. Now what?

Hello,

We’ve scanned your account and we’ve not found the malicious files.
malware detect scan report for ps4.websitehostserver.net:
SCAN ID: 101415-1833.491890
TIME: Oct 14 18:34:16 -0500
PATH: /home/losograd/public_html/
TOTAL FILES: 8007
TOTAL HITS: 0
TOTAL CLEANED: 0

Please provide us with a step-by-step instruction how you are getting into the issue for further investigation, including the login details.

Had my hosting company look into for me and I received this message from them:

Hello,

We’ve scanned your account and we’ve not found the malicious files.
malware detect scan report for ps4.websitehostserver.net:
SCAN ID: 101415-1833.491890
TIME: Oct 14 18:34:16 -0500
PATH: /home/losograd/public_html/
TOTAL FILES: 8007
TOTAL HITS: 0
TOTAL CLEANED: 0

Please provide us with a step-by-step instruction how you are getting into the issue for further investigation, including the login details.

Any suggestions as to how to proceed? There aren’t really any “step-by-step” instructions.

Argh, from my host Green Geeks:

Hello,

We’ve scanned your account and we’ve not found the malicious files.
malware detect scan report for ps4.websitehostserver.net:
SCAN ID: 101415-1833.491890
TIME: Oct 14 18:34:16 -0500
PATH: /home/losograd/public_html/
TOTAL FILES: 8007
TOTAL HITS: 0
TOTAL CLEANED: 0

Please provide us with a step-by-step instruction how you are getting into the issue for further investigation, including the login details.

now what?

yikes! Thank you eboxnet…yes, I would indeed like to remove it!
Will go scan right now with Wordfence..
Thank you.