maeldange

Hello,

Thanks for your feedback.

CONVERSION VALUE

• I’m still in contact with the META teams, to be continued.

CATALOG

• Noted for the update of the Facebook plugin and the WooCommerce version. We’re on it.
• Once done, we’ll implement the two proposed opportunities

Thank you very much for your help.

CONVERSION VALUE

Very well, I can contact support in this case and share the answers with you.
Would you advise me to use chat or specific support? We’re using a WordPress plugin here, so I’m afraid I’m not speaking to the right person.

CATALOG

You can find a video presenting product editing here: https://www.dropbox.com/scl/fi/d7n8zbleuvk2yv9xnsn4q/WhatsApp-Video-2024-05-07-at-11.32.06.mp4?rlkey=8ctcx1e0spakvtgy1y550wumw&st=mn69qh8h&dl=0

Have a nice day!

Hello,

Thank you very much for your help.
My answers below, I remain available for further information:

CONVERSION VALUE

I’ll give you more context.?
Indeed, I suspect it comes from “.” and “,” but I’m not sure.
Maybe CAPI or something else is doing something wrong.?

If we look at this adset, 1 purchase (“achat”) for $125K of conversion value (“valeur de conversion des achats”): https://ibb.co/C1B0kG3.?

Except that the average basket on my site is less than €500, and no product is that expensive, so it’s inconsistent.?
Looking at this amount, I even question the “.” and “,” because I don’t understand how you can get this amount.?
Finally, I’m a bit lost.?

When I go to my event manager and look at the acidity samples for the Purchase event.
I see some strange figures and not always the same content_ids or URLs
CF screen :
https://ibb.co/cJkqDGy
https://ibb.co/W2gK20C?
https://ibb.co/tbgDvYc
By the way, we’re talking about “checkout” content_ids, but shouldn’t we be on “purchase”?

I’ve got two similar events in a row with a value of 9,603, which is astonishing:
https://ibb.co/0DV3SpJ
https://ibb.co/swWt2wY

In concrete terms, the values are abnormally high.

I’ve also looked at the initiated payments or Add to Card, and I’ve also observed some strange values: https://ibb.co/867dSK1?

CATALOG

When I go to the sales manager and consult the catalog.
Visibly, there are two pieces of information:

• 35.7%: Item interactions on your websites that match the items in this catalog.
• They receive content IDs that don’t correspond to any catalog associated with your pixel.
  Screen: https://ibb.co/ByhsGkS

Also, when I go to the site and look at any product: https://ibb.co/xs2VzH8
I can see that for content_ids, we’re on “Product”, but there should be a distinct reference for all products, shouldn’t there?

You can find the System Status Report here: https://github.com/users/Lamael94/projects/1/views/1?pane=issue&itemId=61997167

Have a great day!

Best regards.