madradubhcroga

Hi @xue28,

Thank you for your reply,

I’ll try that.

hi?@xue28,

Can you suggest a way to contact the woo-commerce support when system report is not available? (I can see all the data that would be exported in a report. )
That or suggestions for other avenues of enquiry appreciated.

Oh ha I see it now. It was hidden in the collapsed help button.
Thanks I’ll proceed as you recommended.

…no, that was only a link to system status, which is the page which is already open. There is no system status report. So we cannot submit our help request.

We’re still stuck.

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• This reply was modified 2 years, 1 month ago by madradubhcroga.
• This reply was modified 2 years, 1 month ago by madradubhcroga.
• This reply was modified 2 years, 1 month ago by madradubhcroga.

hi @xue28,

Thank you for your reply.

Yes, this is concerning the WooCommerce Table Rate Shipping plugin.
However, to submit a help request on the woocommerce site, I have to also submit a
“System Status Report”:

“in your site under WooCommerce > Status. Select “Get system report”, then “Copy for support”, and then paste in the field below”

But no get system report button or link is present in our WooCommerce/Status tab. So I cannot open a ticket there.

Ah…
Looks like this is the wrong forum. My issue is with Collapsing Categories plugin, not Collapsing Categories List.