madfatter

Thanks for the quick response. That fixed the problem!

I’m experiencing the same error on this site: https://www.ctiservices.ca

Genesis framework and a number of plugins: Advanced Custom Fields, Akismet, All in one SEO ithemes Security, Page scroll to ID, Placid Slider, Slider Revolution

Thanks for any help.

• This reply was modified 6 years, 2 months ago by madfatter.

Thanks James. I took the nuclear option and reinstalled my operating system. The problem’s gone. All WordPress sites are loading fine in all my browsers.

I had updated WordPress and all of the plugins on the website. The theme didn’t need an update. I switched the calendar to an existing jQuery-ui theme and the functionality was restored but obviously it no longer matches the look of the website. I imagine that the way the calendar accesses a custom theme was changed at some point in the update cycle?

Thanks Vinod.

That did it. Thanks skabadip!

I’ve created a temporary fix using a couple of redirects in the .htaccess file. It’s not ideal but it corrects the issue until the plugin is fixed. I added this to the file.

# Redirect old file path to new file path
Redirect /en/en/ https://www.thesiteurl.com/en/
Redirect /fr/fr/ https://www.thesiteurl.com/fr/

Hi,

I’m experiencing the same problem. Were you able to fix it?

Thanks!

Hi,

I’ve found that if you manually add a folder called “ithemes-security” in your wp-content/uploads/ folder, back-ups start working again.

Hope that helps.

Just in case anyone else is looking for this information the documentation can be found here:

https://docs.woothemes.com/document/add-a-custom-field-in-an-order-to-the-emails/

Thanks Jeff. I’ll leave well enough alone.

Hi Jeff,

I’m using this plugin with a BuddyPress site as well and I’m wondering if you used the database prefix changing feature? I’m hesitant to try for fear of breaking my website.

Any advice would be greatly appreciated.

Thanks!

We may have to look at an alternate plugin.

Some previous research suggested that the best way to handle something like this would be to use meta values for the “package types” instead of taxonomies but I’m not clear on how I’d set the priority. Would it make sense to have multiple queries one after the other? Filtered by “premium” first and then the next query group filtered by “plus” etc.? That feels sloppy to me but it’s all I can think of.

A look at the HTML says that it’s a div called “social slider”. I presume that it’s expecting facebook icons etc. Is there some mention of that in the theme’s admin?