macs1812

I just solve the problem just as I have indicated.

The page that back online and operating 100%

This is my website https://serviwebbarquisimeto.net.ve

Many Thanks… and a warm greeting from Venezuela !!!

Ok… Thanks I will proceed as you advise me.

One question.

By removing Virtue Theme, I will lose settings that already had defined before the error? or not?

Ok. perfect …

I am doing what you have recommended me and having the result is I’ll do reach for that route!

Many Thanks.

When I communicate with my host told me that the error was “PHP Fatal error: Call to undefined function aq_resize () in /home/serviweb/public_html/wp-content/themes/virtue/templates/home/flex-slider.php on line 48 “

They told me that I should fix the person who made the website, that is me.

My hosting provider is e-hosting.com.ve

I am located in Venezuela.

It is impossible to restore my site disabling pluigins.

Now the problem is I can not access the backend. on any computer or tablet.

What I can do?

I could already enter the Backend, I’ll try to go with the recommendation disabling the plugins to verque happens …

I’ll tell you results

Greetings!

Hello hannah,

First of all thanks for your quick response.

As I can disable the plugins one by one if I do not have access to backend? The same also goes blank when I will enter https://serviwebbarquisimeto.net.ve/wp-admin

Thank You!