mackman

We thought that might be the case, but thank you for confirming!

Any update on this topic?

That just adds the word “off” to the form field on the front end, unless we’re missing something?

Hi both,

We’ve created the groups using a third party members plugin, and the discounts are being applied using a third party pricing deals plugin.

If this isn’t a recommended solution, are you able to tell me how the same could be achieved using core Woo (or available Woo plugins)?

Thank you kindly,

Jim

Hi Takayuki,

You’re quite right. Thank you for pointing it out to us.

We’ve removed all of the <label> and </label> from the form and it now appears to work as expected.

Thank you very much for your help.

All the best,

Jim

<label> Your Name (required)
[text* your-name] </label>

<label> Your Email (required)
[email* your-email] </label>

<label> Your address (required)
[textarea* your-address] </label>

<label> Phone Number (required)
[text* Phonenumber] </label>

<label> How many households are involved in this exchange? (required)
[select* number-households “1” “2” “3” “4” “5” “6”]

<Label> <b> Please list details of everyone in the household who will be moving, starting with yourself as tenant. </b>
Your name, sex and date of birth (required).
[text* text-tenantsname] [select* menu-malefemaletenant “Male” “Female”]

[one_third][select day-tenant include_blank “1” “2” “3” “4” “5” “6” “7” “8” “9” “10” “11” “12” “13” “14” “15” “16” “17” “18” “19” “20” “21” “22” “23” “24” “25” “26” “27” “28” “29” “30” “31”][/one_third]

[one_third][select month-tenant include_blank “Jan” “Feb” “Mar” “Apr” “May” “Jun” “Jul” “Aug” “Sep” “Oct” “Nov” “Dec”][/one_third]

[one_third_last][select year-tenant include_blank “2018” “2017” “2016” “2015” “2014” “2013” “2012” “2011” “2010” “2009” “2008” “2007” “2006” “2005” “2004” “2003” “2002” “2001” “2000” “1999” “1998” “1997” “1996” “1995” “1994” “1993” “1992” “1991” “1990” “1989” “1988” “1987” “1986” “1985” “1984” “1983” “1982” “1981” “1980” “1979” “1978” “1977” “1976” “1975” “1974” “1973” “1972” “1971” “1970” “1969” “1968” “1967” “1966” “1965” “1964” “1963” “1962” “1961” “1960” “1959” “1958” “1957” “1956” “1955” “1954” “1953” “1952” “1951” “1950” “1949” “1948” “1947” “1946” “1945” “1944” “1943” “1942” “1941” “1940” “1939” “1938” “1937” “1936” “1935” “1934” “1933” “1932” “1931” “1930” “1929” “1928” “1927” “1926” “1925” “1924” “1923” “1922” “1921” “1920” “1919” “1918” “1917” “1916” “1915” “1914” “1913”][/one_third_last]

<label> Resident 2 – Name, sex, date of birth and relationship to tenant
[text text-resident1name] [select menu-malefemaleresident1 “N/A” “Male” “Female”]

[one_third] [select day-resident1 include_blank “1” “2” “3” “4” “5” “6” “7” “8” “9” “10” “11” “12” “13” “14” “15” “16” “17” “18” “19” “20” “21” “22” “23” “24” “25” “26” “27” “28” “29” “30” “31”]

[one_third] [select month-resident1 include_blank “Jan” “Feb” “Mar” “Apr” “May” “Jun” “Jul” “Aug” “Sep” “Oct” “Nov” “Dec”]

[one_third_last] [select year-resident1 include_blank “2018” “2017” “2016” “2015” “2014” “2013” “2012” “2011” “2010” “2009” “2008” “2007” “2006” “2005” “2004” “2003” “2002” “2001” “2000” “1999” “1998” “1997” “1996” “1995” “1994” “1993” “1992” “1991” “1990” “1989” “1988” “1987” “1986” “1985” “1984” “1983” “1982” “1981” “1980” “1979” “1978” “1977” “1976” “1975” “1974” “1973” “1972” “1971” “1970” “1969” “1968” “1967” “1966” “1965” “1964” “1963” “1962” “1961” “1960” “1959” “1958” “1957” “1956” “1955” “1954” “1953” “1952” “1951” “1950” “1949” “1948” “1947” “1946” “1945” “1944” “1943” “1942” “1941” “1940” “1939” “1938” “1937” “1936” “1935” “1934” “1933” “1932” “1931” “1930” “1929” “1928” “1927” “1926” “1925” “1924” “1923” “1922” “1921” “1920” “1919” “1918” “1917” “1916” “1915” “1914” “1913”] </label>[text text-resident1relationship] </label>

<label> Resident 3 – Name, sex, date of birth and relationship to tenant
[text text-resident2name] [select menu-malefemaleresident2 “N/A” “Male” “Female”]

[one_third] [select day-resident2 include_blank “1” “2” “3” “4” “5” “6” “7” “8” “9” “10” “11” “12” “13” “14” “15” “16” “17” “18” “19” “20” “21” “22” “23” “24” “25” “26” “27” “28” “29” “30” “31”]
[one_third] [select month-resident2 include_blank “Jan” “Feb” “Mar” “Apr” “May” “Jun” “Jul” “Aug” “Sep” “Oct” “Nov” “Dec”]
[one_third_last] [select year-resident2 include_blank “2018” “2017” “2016” “2015” “2014” “2013” “2012” “2011” “2010” “2009” “2008” “2007” “2006” “2005” “2004” “2003” “2002” “2001” “2000” “1999” “1998” “1997” “1996” “1995” “1994” “1993” “1992” “1991” “1990” “1989” “1988” “1987” “1986” “1985” “1984” “1983” “1982” “1981” “1980” “1979” “1978” “1977” “1976” “1975” “1974” “1973” “1972” “1971” “1970” “1969” “1968” “1967” “1966” “1965” “1964” “1963” “1962” “1961” “1960” “1959” “1958” “1957” “1956” “1955” “1954” “1953” “1952” “1951” “1950” “1949” “1948” “1947” “1946” “1945” “1944” “1943” “1942” “1941” “1940” “1939” “1938” “1937” “1936” “1935” “1934” “1933” “1932” “1931” “1930” “1929” “1928” “1927” “1926” “1925” “1924” “1923” “1922” “1921” “1920” “1919” “1918” “1917” “1916” “1915” “1914” “1913”] </label>[text text-resident2relationship] </label>

<label> Resident 4 – Name, sex, date of birth and relationship to tenant
[text text-resident3name] [select menu-malefemaleresident3 “N/A” “Male” “Female”]

[one_third] [select day-resident3 include_blank “1” “2” “3” “4” “5” “6” “7” “8” “9” “10” “11” “12” “13” “14” “15” “16” “17” “18” “19” “20” “21” “22” “23” “24” “25” “26” “27” “28” “29” “30” “31”]
[one_third] [select month-resident3 include_blank “Jan” “Feb” “Mar” “Apr” “May” “Jun” “Jul” “Aug” “Sep” “Oct” “Nov” “Dec”]
[one_third_last] [select year-resident3 include_blank “2018” “2017” “2016” “2015” “2014” “2013” “2012” “2011” “2010” “2009” “2008” “2007” “2006” “2005” “2004” “2003” “2002” “2001” “2000” “1999” “1998” “1997” “1996” “1995” “1994” “1993” “1992” “1991” “1990” “1989” “1988” “1987” “1986” “1985” “1984” “1983” “1982” “1981” “1980” “1979” “1978” “1977” “1976” “1975” “1974” “1973” “1972” “1971” “1970” “1969” “1968” “1967” “1966” “1965” “1964” “1963” “1962” “1961” “1960” “1959” “1958” “1957” “1956” “1955” “1954” “1953” “1952” “1951” “1950” “1949” “1948” “1947” “1946” “1945” “1944” “1943” “1942” “1941” “1940” “1939” “1938” “1937” “1936” “1935” “1934” “1933” “1932” “1931” “1930” “1929” “1928” “1927” “1926” “1925” “1924” “1923” “1922” “1921” “1920” “1919” “1918” “1917” “1916” “1915” “1914” “1913”] </label>[text text-resident3relationship] </label>

<label> Any further residents moving – please list name, sex, date of birth and relationship to tenant.
[textarea textarea-furtherresidents] </label>

<Label> <b> Details of present accommodation </b>
Type of home (please select)
[select* type-of-home “House” “Flat” “Bungalow”] </label>
<label> Type of tenancy (please select)
[select* type-of-tenancy “Assured” “Secure” “Fixed-term”] </label>
<label> Number of bedrooms (required)
[text* Numberofbedrooms]
Any pets? (yes or no) [select* menu-147 “Yes” “No”] </label>

<label> <b> Please tell us: </b>
Your landlord’s name (required)
[text* landlord-name] </label>

<label> Their email address (required)
[email* email-landlord-address] </label>

<label> Their phone number (required)
[text* landlord-phone-number] </label>

<label>
Are you currently an employee of Greenfields Community Housing? (required)
[select* Greenfields-employee “Yes” “No”] </label>

<label>
Are you currently receiving Housing Benefit or Universal Credit? (required)
[select* housing-benefit-uc “Housing Benefit” “Universal Credit” “None”] </label>

<label> Is there anyone else, excluding those mentioned earlier, who lives with you now? (required)
[select* anyone-else-living-with-you “Yes” “No”]
If yes, please give details
[text IfYesPleaseGiveDetails] </label>

<label> <b> I would like to exchange with: </b> </label>

<label> Their Name (required)
[text* their-name] </label>

<label> Their email (required)
[email* their-email] </label>

<label> Your reasons for requesting this mutual exchange
[text mutual-exchange-request] </label>

<label> <b> Important </b>
Please be aware by exchanging properties you may lose your ‘Right to Buy’ and the conditions of your new tenancy may change. Please seek advice from your proposed new landlord. </label>
 
<label> <b> Declaration </b>
I have inspected the property that I wish to move into and I am willing to accept it in its present condition. I understand that we can’t move until we have received the written consent from our current landlords. I have read and understood the leaflet on exchanging homes. If you are joint tenants, you must both agree to the move. You will both be required to sign an agreement before a Mutual Exchange can take place. </label>

Please confirm that you have read and understood the statement above.
 
[checkbox* readStatement “I have read the statement above.”]
 
By providing the information above, you consent to Greenfields Community Housing processing your data to check your eligibility to become a “Mutual Exchange Applicant”. The information you provide will be held on our Document Management system and if your application is successful, will also be held on our Housing Management system. You are able to withdraw your consent at any time by contacting Greenfields’ Neighbourhood Support Manager. However, please note that we are required to retain the information regarding your membership for 6 years after receipt of your application, as per our Data Retention Schedule. For further information please see Our Privacy Policy
 
I give my consent and confirm that I understand how the data submitted will be used.
[checkbox* readStatement “I give my consent”]
 
[recaptcha]

[submit “Send”]

Hi Takayuki,

Thanks for your reply.

We’ve applied the changes you suggested (all plugins deactivated and Twenty Seventeen activated) to a staging copy of the site and we’re still seeing the same issue using Safari on mobile:

https://greenfieldsch.staging.wpengine.com/you-and-your-home/moving-home/exchanging-or-downsizing/

Is there anything else we can try?

Thank you kindly,

Jim