Forum Replies Created

Viewing 15 replies - 61 through 75 (of 112 total)
  • Thread Starter Machine IT Services

    (@machineitsvcs)

    It seems to have resolved itself.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    No, the problem is that the target=”_blank” attribute IS being removed from the links in the footer. I DO NOT want these attributes to be removed.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    WooCommerce has its base set to /shop/%product_cat%/ but I can confirm that by changing the Reseller Store’s permalinks to /cloud-products/ everything now works as expected. Thank you for your assistance.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    My permalinks are set correctly. I tried installing the plugin on another one of my sites and experienced the same issue.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    That’s understandable. I expected there to be some required debugging. In the meantime I’ve simply disabled the plugin on my multisite subsites.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    You cannot install at a child level. You can only install at a network level for multisites and activate either network-wide or per child site, which is what I mentioned already doing. This issue doesn’t exist on a standard WordPress non-multisite

    Thread Starter Machine IT Services

    (@machineitsvcs)

    I apologize for not updating this sooner. Yes, I found a solution to the problem. It was not a WooCommerce plugin issue. Thank you for following up.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    It is installed at the network admin level and activated at site level.

    Plugin Author Machine IT Services

    (@machineitsvcs)

    Glad to hear it! Please consider leaving a review!

    Plugin Author Machine IT Services

    (@machineitsvcs)

    No, that is not normal. Thank you for stating that you have no other custom redirects. Another setting to check is that you are using the correct https:// or https:// in your URL in Settings > General. Note the “s” which indicates use of an SSL certificate and could cause the redirect issue if the two addresses are different or you are using a proxy like Cloudflare to enable SSL on your site. Can you please include a link to the problematic site?

    Thread Starter Machine IT Services

    (@machineitsvcs)

    This is a bug report, not a request for premium support. Considering this site belongs to a client, I don’t believe I’m going to waste my time trying to provide said purchase information. I didn’t realize I had to do so to report an issue with your plugin. I could understand maybe if it was support on how to use it, but for a bug that break’s the website of the purchaser? That’s just short-sighted. You should hire someone with development experience to review your plugins and offer this kind of feedback instead of trying to make sure you could charge them for it. Wouldn’t that make it worth more to the buyers? Just a thought. Thanks anyway for the response. You can close this ticket.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    Apologies. I also have installed Yoast SEO: Local and upon deactivating this plugin, the error no longer exists, so the issue is not with the Yoast SEO plugin itself, just the extension presumably. Assuming though that it’s the same development team, I will leave this topic unresolved unless you all decide to mark it as otherwise, but hopefully the issue is still looked into.

    I see what you mean now. This may be due to a woocommerce template in your theme overriding the default WooCommerce template, possibly checking for out of stock variations instead of in stock variations to display the parent product status. I would try switching themes or contacting the theme developer/maintainer.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    I responded but I’m waiting for it to be moderated.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    This is from the initial site in question:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.opticouture.com
    Site address (URL): https://www.opticouture.com
    WC Version: 3.6.2
    Log Directory Writable: ?
    WP Version: 5.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.5-1+ubuntu18.04.1+deb.sury.org+1
    PHP Post Max Size: 32 MB
    PHP Time Limit: 360
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1b
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.11-MariaDB-1:10.3.11+maria~bionic-log
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.6.2
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ?
    Total Database Size: 142.37MB
    Database Data Size: 95.14MB
    Database Index Size: 47.23MB
    wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_order_itemmeta: Data: 0.09MB + Index: 0.06MB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB
    wp_comments: Data: 0.05MB + Index: 0.09MB
    wp_domain_mapping: Data: 0.02MB + Index: 0.02MB
    wp_domain_mapping_logins: Data: 0.02MB + Index: 0.00MB
    wp_failed_jobs: Data: 0.02MB + Index: 0.00MB
    wp_links: Data: 0.02MB + Index: 0.02MB
    wp_mailchimp_carts: Data: 0.09MB + Index: 0.00MB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.00MB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.03MB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_newsletter_templates: Data: 0.30MB + Index: 0.00MB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.05MB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.05MB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB
    wp_masterslider_options: Data: 0.02MB + Index: 0.02MB
    wp_masterslider_sliders: Data: 0.02MB + Index: 0.02MB
    wp_mo_campaign_log: Data: 0.02MB + Index: 0.00MB
    wp_mo_campaign_logmeta: Data: 0.02MB + Index: 0.00MB
    wp_mo_conversions: Data: 0.02MB + Index: 0.00MB
    wp_mo_email_campaigns: Data: 0.02MB + Index: 0.02MB
    wp_mo_optin_campaignmeta: Data: 0.02MB + Index: 0.00MB
    wp_mo_optin_campaigns: Data: 0.02MB + Index: 0.03MB
    wp_options: Data: 9.14MB + Index: 2.03MB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB
    wp_pmxi_images: Data: 1.52MB + Index: 0.00MB
    wp_pmxi_imports: Data: 0.17MB + Index: 0.00MB
    wp_pmxi_posts: Data: 1.52MB + Index: 0.41MB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB
    wp_postmeta: Data: 54.59MB + Index: 31.09MB
    wp_posts: Data: 5.52MB + Index: 3.77MB
    wp_queue: Data: 0.09MB + Index: 0.00MB
    wp_redirection_404: Data: 2.02MB + Index: 2.36MB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB
    wp_redirection_logs: Data: 0.31MB + Index: 0.11MB
    wp_termmeta: Data: 0.11MB + Index: 0.13MB
    wp_terms: Data: 0.11MB + Index: 0.13MB
    wp_term_relationships: Data: 1.52MB + Index: 1.52MB
    wp_term_taxonomy: Data: 0.13MB + Index: 0.13MB
    wp_usermeta: Data: 0.20MB + Index: 0.14MB
    wp_users: Data: 0.02MB + Index: 0.05MB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB
    wp_wc_product_meta_lookup: Data: 2.23MB + Index: 2.19MB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    wp_wfBadLeechers: Data: 0.02MB + Index: 0.00MB
    wp_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB
    wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB
    wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB
    wp_wfConfig: Data: 1.34MB + Index: 0.00MB
    wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB
    wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB
    wp_wfFileMods: Data: 4.52MB + Index: 0.00MB
    wp_wfHits: Data: 1.02MB + Index: 1.17MB
    wp_wfHoover: Data: 0.02MB + Index: 0.02MB
    wp_wfIssues: Data: 0.02MB + Index: 0.06MB
    wp_wfKnownFileList: Data: 2.52MB + Index: 0.00MB
    wp_wfLeechers: Data: 0.05MB + Index: 0.00MB
    wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB
    wp_wfLocs: Data: 0.02MB + Index: 0.00MB
    wp_wfLogins: Data: 0.23MB + Index: 0.06MB
    wp_wfNet404s: Data: 0.02MB + Index: 0.02MB
    wp_wfNotifications: Data: 0.08MB + Index: 0.00MB
    wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB
    wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB
    wp_wfScanners: Data: 0.02MB + Index: 0.00MB
    wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB
    wp_wfStatus: Data: 0.13MB + Index: 0.09MB
    wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB
    wp_wfVulnScanners: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_gpf_google_taxonomy: Data: 2.02MB + Index: 0.00MB
    wp_wysija_campaign: Data: 0.02MB + Index: 0.00MB
    wp_wysija_campaign_list: Data: 0.02MB + Index: 0.00MB
    wp_wysija_custom_field: Data: 0.02MB + Index: 0.00MB
    wp_wysija_email: Data: 0.05MB + Index: 0.00MB
    wp_wysija_email_user_stat: Data: 0.02MB + Index: 0.00MB
    wp_wysija_email_user_url: Data: 0.02MB + Index: 0.00MB
    wp_wysija_form: Data: 0.02MB + Index: 0.00MB
    wp_wysija_list: Data: 0.02MB + Index: 0.00MB
    wp_wysija_queue: Data: 0.02MB + Index: 0.02MB
    wp_wysija_subscriber_ips: Data: 0.02MB + Index: 0.02MB
    wp_wysija_url: Data: 0.02MB + Index: 0.00MB
    wp_wysija_url_mail: Data: 0.02MB + Index: 0.00MB
    wp_wysija_user: Data: 0.02MB + Index: 0.02MB
    wp_wysija_user_field: Data: 0.02MB + Index: 0.00MB
    wp_wysija_user_history: Data: 0.02MB + Index: 0.00MB
    wp_wysija_user_list: Data: 0.02MB + Index: 0.00MB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB
    wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    aiosrs-schema: 1
    attachment: 4864
    custom_css: 2
    jetpack_migration: 2
    jp_img_sitemap: 3
    jp_img_sitemap_index: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mailpoet_page: 1
    nav_menu_item: 39
    page: 16
    post: 2
    product: 1505
    product_variation: 6865
    scheduled-action: 11
    shop_coupon: 5
    shop_order: 57
    shop_order_refund: 7
    ufaq: 3
    wcccf: 3
    wccpf: 1
    wpcf7_contact_form: 1
    wysijap: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (48) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.1
    Autoptimize: by Frank Goossens (futtta) – 2.5.0
    Breadcrumb NavXT: by John Havlik – 6.3.0
    Classic Editor: by WordPress Contributors – 1.5
    Contact Form 7: by Takayuki Miyoshi – 5.1.1
    Facebook for WooCommerce: by Facebook – 1.9.12 – Not tested with the active version of WooCommerce
    Messenger Customer Chat: by Facebook – 1.2
    Insert Headers and Footers: by WPBeginner – 1.4.3
    Jetpack by WordPress.com: by Automattic – 7.3.0
    Kirki Toolkit: by Ari Stathopoulos (@aristath) – 3.0.39
    Kraken Image Optimizer: by Karim Salman – 2.6.3
    Mailchimp for WooCommerce: by Mailchimp – 2.1.15 – Not tested with the active version of WooCommerce
    Mailchimp for WordPress: by ibericode – 4.5.2
    MailChimp Sync: by WPMU DEV – 1.9.6
    MailChimp: by MailChimp – 1.5.7
    Master Slider: by averta – 3.5.3
    Nav Menu Roles: by Kathy Darling – 1.9.3
    No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6 – Not tested with the active version of WooCommerce
    No CAPTCHA reCAPTCHA: by MailOptin Team – 1.3.4
    PixelYourSite PRO: by PixelYourSite – 7.1.2 – Not tested with the active version of WooCommerce
    PixelYourSite Super Pack: by PixelYourSite – 2.0.4
    Redirection: by John Godley – 4.2.3
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.1
    Shortcodes Ultimate: by Vladimir Anokhin – 5.3.0
    Page Builder by SiteOrigin: by SiteOrigin – 2.10.5
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.15.6
    Surbma | Yoast SEO Sitemap to robots.txt: by Surbma – 1.1
    TinyMCE Advanced: by Andrew Ozz – 5.2.0
    TWP Shortcodes: by Themes4WP – 1.0.13 – Not tested with the active version of WooCommerce
    Ultimate FAQ: by Etoile Web Design – 1.8.22 – Not tested with the active version of WooCommerce
    User Role Editor: by Vladimir Garagulya – 4.50.2
    WC Fields Factory: by Saravana Kumar K – 3.0.3 – Not tested with the active version of WooCommerce
    WooCommerce WP-Login Premium: by MachineITSvcs  – 2.0.4 – Not tested with the active version of WooCommerce
    WooCommerce Stripe Gateway: by WooCommerce – 4.1.16 – Not tested with the active version of WooCommerce
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 7.8.7 – Not tested with the active version of WooCommerce
    WooCommerce Services: by Automattic – 1.20.0 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.6.2
    Wordfence Security: by Wordfence – 7.2.5
    Yoast SEO: by Team Yoast – 11.1.1
    WP Accessibility: by Joe Dolson – 1.6.7
    WP Cloudflare: by nabtron – 0.1.1
    WP Mail SMTP: by WPForms – 1.4.2
    WP Rocket | Disable Page Caching: by WP Rocket Support Team –
    WP Rocket: by WP Media – 3.2.2
    Schema Pro: by Brainstorm Force – 1.2.0
    Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 9.7
    MailPoet 2: by MailPoet – 2.11
    YITH WooCommerce Wishlist: by YITH – 2.2.10 – Not tested with the active version of WooCommerce
    
    ### Inactive Plugins (8) ###
    
    ACF Content Analysis for Yoast SEO: by Thomas Kr?ftner
    ViktorFroberg
    marol87
    pekz0r
    angrycreative
    Team Yoast – 2.2.0
    
    Advanced Custom Fields: by Elliot Condon – 5.8.0
    MailPoet 3 (New): by MailPoet – 3.25.1
    WooCommerce Blocks: by Automattic – 2.0.1 – Not tested with the active version of WooCommerce
    WooCommerce Shortcodes: by WooThemes
    Claudio Sanches – 1.0.0 – Not tested with the active version of WooCommerce
    
    WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.0.7 – Not tested with the active version of WooCommerce
    WP All Import Pro: by Soflyy – 4.5.6
    Yoast SEO: WooCommerce: by Team Yoast – 11.0 – Not tested with the active version of WooCommerce
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (5) ###
    
    OptiCouture Initialize: by Machine IT Services LLC –
    OptiCouture Lens Slider: by Machine IT Services LLC –
    OptiCouture Prescription Portal: by Machine IT Services LLC –
    OptiCouture WooCommerce Product Optimization and Checkout Tracking: by Machine IT Services LLC –
    WooCommerce URL Discounts: by Machine Pro SEO – 1.0.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #9 - /
    Cart: #76 - /cart/
    Checkout: #77 - /checkout/
    My account: #70 - /my-account/
    Terms and conditions: #39442 - /terms/
    
    ### Theme ###
    
    Name: MaxStore Pro Child
    Version: – 0 is available
    Author URL: 
    Child Theme: ?
    Parent Theme Name: MaxStore PRO
    Parent Theme Version: 2.4.7
    Parent Theme Author URL: https://themes4wp.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: maxstore-pro-child/woocommerce/myaccount/orders.php
    
    ### WooCommerce Google Product Feed fields ###
    
    Product description: Main product description only (short preferred.)
    Availability: Defaults to "in stock".
    Condition: Defaults to "new".
    Brand: Defaults to "OptiCouture". Pre-populates from brand meta field.
    Manufacturer Part Number (MPN): 
    Product Type: Defaults to "Health & Beauty > Personal Care > Vision Care > Eyeglasses". Pre-populates from product_cat taxonomy.
    Google Product Category: Defaults to "Health & Beauty > Personal Care > Vision Care > Eyeglasses".
    Global Trade Item Number (GTIN): 
    Colour: Pre-populates from pa_color taxonomy.
    Size: Pre-populates from pa_size taxonomy.
    Size type: Defaults to "regular".
    Unit pricing measure: Defaults to "MM".
    Delivery label: Defaults to "Default Shipping".
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send item_group_id: Enabled
    
    ### Action Scheduler ###
    
    Complete: 10
    Oldest: 2019-04-17 11:51:01 -0400
    Newest: 2019-05-08 11:54:40 -0400
    
    Pending: 1
    Oldest: 2019-05-15 11:54:40 -0400
    Newest: 2019-05-15 11:54:40 -0400
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
Viewing 15 replies - 61 through 75 (of 112 total)