maansy

its more clear now. thanks for the time clearing things out ??

maybe in the future, the plugin will have an update that is going to take care of the issue i am facing ?? i can wait for now

regards

Hi,

So now its a bit clearer that there are two ways for leaving reviews (and please do correct me if i am wrong):

1- leave reviews with the in-email review form. Then where will all the information be sent to, to your server or to the product page?

2- click on the link to write reviews. Where will the link take the customer to write the review?

Any other case, no information will be pre-filled, even if they are registered & currently logging in at your store.

if a guest (not registered and/ or not logged in) visit a product page, can he write review? yes or no. if no, what do they see instead?

can a registered logged in user write a review on a product he didnt buy? yes or no. if no, what do they see instead?

if you care to elaborate more on this part.

its so difficult to fully grasp the idea behind the plugin when there is no live fully working demo while i am facing installation issues.

regarding the issue with installation, there is no error. its just that notice message i wrote in my 1st post.

Our server cannot access your shop domain. Please note you need a working domain (no localhost) that is accessible from the internet and is not password-protected.

Note: Currently we do not support wordpress setup in a sub-directory (eg: yourdomain.com/shop/, only root domain is support. Eg: yourdomain.com or shop.yourdomain.com

Check your setting, hosting or cloudflare to whitelist the /wp-json/* urls, it is needed for our system to contact your shop.

Regards,

hi,

Let take this scenario if you may.

I am logged in as John Smith already.

I bought product A and order status is “Complete”.

I visit the product A page again to leave a review.

When i click “Write a Review” button, what exactly i will see?

A: Form with Name, E-mil and Review content text-area. (name and email fields are editable so i can write a review as Tanya Smith and different email)

B: Review text-area only (since i am logged in already, name and email fields are already utilized to avoid spamming)

IMHO, Answer “A” doesn’t make sense since i want to log certain reviews form ONLY registered & logged in users who also bought product A. leaving a review as someone else is NOT feasible.

Answer “B” is optimal only if it is totally restricted to users who is registered, logged in and bought product B > if else = “Write Review button” shouldn’t be visible and instead a message “Only Verified Customers who bought this product can write a review” should be visible.

So, which answer does the plugin have?

Note: i spent over an hour trying to install the plugin but without any luck. i even deactivated all plugins (only woocommerce and judge.me plugins were activated)
i even followed and veified all the steps in here: https://support.judge.me/support/solutions/articles/44001923062–our-server-cannot-access-your-shop-domain-error-i-can-t-install-the-plugin-in-the-shop

Regards,

Hi,

#2 So a registered logged in user is able to edit the name and email fields before sending?

Do you have a demo i can take a look?

regards,

On Woocommerce our app is 100% free. When Woocommerce merchants install our app they are already in the awesome plan.

that’s “Awesome”
now i know where the name came from ??

Could you tell me what is the feature that the last plugin you used was missing?

We only allow registered customers who bought our product to leave a review for it.

Issue #1: sadly the previous plugin allows anyone (even guests) to leave a review.

one less important feature that was missing.

Issue #2: Unlike the default woocommerce review and how registered logged-in user don not need to fill in their name and email to leave a review, the previous plugin asks name and email from every user (logged in or not).

Issue #3: another thing that was bothering me with the previous plugin is that it requires a “Call to their server” to implement the sittings. and i would need to go to my account on their websites to check every review for validations or check the submitted questions.

since i cant test or even see a demo of you plugin, i hope all these issues i faced with the previous plugin doesn’t exist in your plugin.

regards,

is there a demo of the free and the paid version? i am thinking to give you guys another try since the last plugin had one very important feature missing.

regards

hi
we initially allow reviews from registered users who bought our product.

in that case, i dont think your plugin can help.

thanks for the feedback

Hi,

every plugin has room for improvements.

Maybe by fixing that issue, will keep your new customers and maybe bring back the one who left.

regards,

thank you for the reply.

IMHO (as to many people) if the pluging gives me issue from the start, then thats a sign not to use it.

first impression last.

i am sure many are happy with the plugin thu.

thank you

let me clarify the reason why i am using flexible shipping.

by default if i set $100 to qualify for free shipping (using woocommerce built in feature for free shipping) and my cart total is $101, i get two shipping options in the Cart page. so basically if i spend over $100, i get to see the Free shipping option so i can click it and choose it.
with Flexible shipping, if i set the same rule ($100+ for free shipping), only the free shipping option will appear as default. If i spend less than $100, the the alternative shipping method will appear. I hope i cleared the reason why i am using flexible shipping.

to answer your question:
“Please remove Flexible Shipping from “Enable for shipping methods” and let me know if it works. The other restrictions should cover you anyway.”
Answered in my first post:
“p.s. I have disabled Flexible Shipping just to check if COD option will appear, and it did.”
but i will answer it again:
yes i see COD if i disabled Flexible Shipping, but again i can see every shipping method as well.

Latest update:

i have checked in Flexible Shipping support forum and i found out that Flexible shipping wont work with woocommerce COD payment so i figured it wont also work with yours.
also in the form i found a fix to make it work with the default COD and i applied the same fix with your plugin and it worked.

so now i can use Smart COD and Flexible shipping together.

this is the fix (i applied the fix to child theme function.php):

add_filter( 'woocommerce_shipping_methods', 'fix_cod_gateways_with_flexible_shipping', 11 );
function fix_cod_gateways_with_flexible_shipping($methods) {
    unset($methods['flexible_shipping_info']);
    return $methods;
}

yes

is it really that difficult to get help around here?