lunarbaby

I sure do hope we can find a resolution to this. I have the same issue.

Thank you, Mihai – I very much appreciate your time on this. I have submitted a ticket at the supplied url. Thank you! ??

Thanks, Mihai for your reply. Unfortunately, that did not fix it. I also cleared all possible cache. Do you have any other thoughts? Thanks very much!

I was having this same issue and figured out a workaround via CSS. I made a quick video outlining the issue and the fixed result of the CSS: https://www.youtube.com/watch?v=_raqY2whGHA

Below is the CSS I used – I believe it is specific to Woocommerce vs the theme or Stripe. I placed it in my child theme style.css file:

/* fix stripe cc/expiry/cvc field overlap on mobile */

@media only screen and (max-width: 375px) {
	#add_payment_method #payment ul.payment_methods, .woocommerce-cart #payment ul.payment_methods, .woocommerce-checkout #payment ul.payment_methods {padding: 0 !important}
	
	#add_payment_method #payment div.payment_box, .woocommerce-cart #payment div.payment_box, .woocommerce-checkout #payment div.payment_box {padding: 0 !important;width:100%}
#add_payment_method #payment div.payment_box::before, .woocommerce-cart #payment div.payment_box::before, .woocommerce-checkout #payment div.payment_box::before {display:none}

#add_payment_method #payment ul.payment_methods li, .woocommerce-cart #payment ul.payment_methods li, .woocommerce-checkout #payment ul.payment_methods li {text-align:center !important}

.wc-stripe-card-icons-container, .wc-stripe-paymentRequest-icons-container{float:none !important; display:block !important}
    
  
}

Oh my goodness… THANK YOU!!! That did it! I have been racking my brain trying to figure this out. Not sure why the trust badge would affect the shop name….and…I don’t care LOL as long as it fixed it. ??

You are a rock star! Thanks again for saving my head from further banging on wall! ??

Hi Thanks for your reply – here is the review reminder tab:

View post on imgur.com

Since my initial post, I’ve continued troubleshooting with no success:

– I have confirmed that My NEW blog/site name is specified in your plugin settings under “Shop Name”

– I have confirmed that my site name is correct in WordPress > General Settings and Woocommerce

– I have deactivated and deleted your plugin and reinstalled again

– I have searched through my MySQL database and confirmed that my NEW blog/site name is specified in your plugin’s database table

– I have cleared my site’s caching plugin,Cloudflare cache and browser cache multiple times.

– I have installed WP Optimize and Plugins Garbage Collector to help clean up any left over tables after deleting your plugin (it didn’t find any)

– reinstalled your plugin – entered a test name to change it up and….Still the same result, my OLD blog name is the name listed in the “from email” and my old blog name is listed in the footer of the email as well as on the review form hosted on your site.

Is it possible that your site is caching my site’s info based on it’s url?

Thanks again for your help!

Some additional info:

The wrong/old Site title is used on the footer on the review form (located here: https://www.cusrev.com/forms/) as well as the footer of the email from cusrev.com.

I’ve searched throughout my WP database and do not see any reference to these.

This worked perfectly Mike – thanks for saving me a bunch of time! ??

@vincek1 – Vince – thank you for taking the time to check this out. I will definitely inquire with SiteGround. When this issue first happened, they were quick to deny any issues on their part and directed me on a wild goose chase. Thanks again for your time and suggestion!! ?? – Trish

@gappiah – so crazy! I’ve tested this on multiple devices – my customer has tested on his phone – his daughter on her phone….I thought maybe it’s a cache issue with network provider vs a website issue. But his daughter is in CA. I’m just baffled. I’ve purged the cache, cleared browser cache and still the site has issues. I just tested again and it just wont load. And the kicker is, when i removed the google analytics code. The mobile site loads perfectly for me.

Thanks very much for your time – truly appreciated!

@t-p – thanks for your response. I’ve tried the following plugins – all produce page not loading issue in mobile browser:

– Google Analytics for WordPress by MonsterInsights
– Google Analytics Dashboard for WP (GADWP)
– Analytify

– i removed all of those and manually installed GA into head of wp header.php file.

@gappiah Thanks for your reply. Thie issue is the page stops loading. If you watch the video i supplied you’ll see that i clear my cache, navigate to the website and then the page just gets stuck and wont load and you can’t click.

I created a test install to hack up – that is where i currently have the GA code installed: https://distributiondesign.com/site2017v2/ – I’ve removed the GA code from the “real” website (distributiondesign.com).

Thanks again for your replies!
Trish

• This reply was modified 7 years ago by lunarbaby.

I have this same issue! The sort works in the backend but not on the front end page. I also use “get_term_children”

Would love a solution to this!

Thanks for your help!

Hey Andy – thanks for the work on this. I tried your reworked code, but it did not change the result – when trying to reorder the custom post type within each custom category, it doesn’t work – the menu disappears on the web page and the posts do not reorder.

Really appreciate the time you took to give it a try!
Trish

Hi Andy – thanks for the reply – yes, options are within the admin area.

Hey Andy – i’m hoping you might be able to help me to get this working. I’m using the Custom Post Type UI. For my custom post type, i don’t see “show_in_nav_menus=true” The rest are their and set properly.

So desperate to get this working!!

Thanks for your time.
Trish