Luke

Quick update, Friday I got an email with this exact email below, this makes me really worried that Im not going to get my issue fixed, are they looking into it like they said after I provided logins??

The below email has me really worried that support isnt real.

Why am I being asked how im going figuring out my issue after I was told they would fault find??
Why did I need to request an update and then get this confusing email??

I have spend a number of hours figuring out this plugin to come across this final issue??

Aqib Khan commented:

Hello?

Hope this finds you well.

We are writing to get an update on the issue you were experiencing. Are you able to nail down the probable cause that was causing the issue?

We are determined to assist you further.

Thanks and regards,
Support Team – WP Experts

NUASUP-1603 is the support code.

Hi, its hard to find, you have a bunch of support links, I submitted a request but I dont know if its the right support portal??? Maybe provide a link to suport portal next time?

image abovee

Hi @daniyalraza01

Are you able to help? I need to go live with the site in a couple weeks and this is the final issue that I need to get fixed, thanks.

@daniyalraza01 reply above

Hi,

Im syncing Square to Woo, it looks like products that have multiple variations (sizes) dont fully sync.

Its doing the product but not yncing the SKU, so its duplicating the product every hour.

I have given two product examples:  Acacia dunnii file shows the products swtup with SKU’S set ect.

Images: https://drive.google.com/drive/folders/1kaJznUUUOnIDFXKYBw3yDU9Hefs-j4y9?usp=drive_link

Hi,

Im syncing Square to Woo, it looks like products that have multiple variations (sizes) dont fully sync.

Its doing the product but not yncing the SKU, so its duplicating the product every hour.

I have given two product examples: ?Acacia dunnii file shows the products swtup with SKU’S set ect.

Images: https://drive.google.com/drive/folders/1kaJznUUUOnIDFXKYBw3yDU9Hefs-j4y9?usp=drive_link