lukec2000

I have replied to the email please can you confirm you have my response/ details requested.

Thanks

Sent you an email @wpmudev-support6 but no reply yet? Really want to get this resolved asap as I’m currently on a 30day trial with GetResponce but haven’t had a chance to use it properly.

Thanks,
Luke

So at the moment, I can collect email addresses but can’t use any other fields like names i get the error mentioned above.

The reply from getresponse:

Ready integration should “translate” custom fields id’s to names for you.

I checked that the integration you are referring to was not created by
GetResponse. GetResponse has available-to-all API documentation which many
third party services use to create their own integrations, however, these
parties do not involve us in the creating process.

If you have any questions on how to use the third party software
integration, please contact them for support, or use any popular search
engine for tips.

Unfortunately, we cannot offer you assistance with managing external
services, as this is beyond the scope of our help.

Update:

I removed all the add-ons and found out Anti-Spam by CleanTalk was causing me issues. The addon now lets me change/edit which is great. However, I now have a slightly different issue (but not sure if its addon or provider).

When I submit the form I get “bad response” I’m using Getreponse as my email service. I’ve connected the API and selected the list. I’ve also tried a new API token and a new list but still the same issue.

Thanks,
Luke

I did just try and remove/delete the Hustle addon but it seems to not completely remove all the settings as after reinstalling the addon original popups still show.

Hi Nastia,

Thanks for getting back to me. I’m using the latest version of WordPress and the Illdy theme. It all used to work fine only changes that have been made since are a few add-ons added/removed.

As requested I deactivated all the new add-ons one by one to test. I still have the same issue it won’t let me press “continue” just round circle of doom!

Not sure what to try next?

View post on imgur.com

Added a screenshot for your reference.

• This reply was modified 5 years, 7 months ago by lukec2000.