luizdevplugins

Hello, could you describe the issue? If possible share screenshot or a video record with the issue, this could help me understand the issue. Thanks!

Hi @luk100r, I noticed you mistyped your email on first support contact (using a typo on domain name), I sent you another email with information, but basically is described bellow:

For now the google calendar sync is only related to the Orders, not the timeslots.

We are analyzing this feature and the feasibility of including it in a future release.

Hello, we intend to create an option on a future release. In the meanwhile you can add a custom code in your theme functions.php file:

replace the “my-custom-status-slug” with the slug you created

add_filter( 'woocommerce_valid_order_statuses_for_payment', 'bp_valid_order_statuses_for_payment', 10, 2 );
function bp_valid_order_statuses_for_payment( $statuses, $order ) {
	$statuses[] = 'my-custom-status-slug';
	return $statuses;
}

Hello, Do you want to skip the on-hold status always? Or for only on specific cases? Or by payment method? If you want to replace the on-hold to your new status you can use this snippet on your functions.php file

function cosm_define_default_status($order_status) {

? ? ? ? return 'payment-at-store'; //your slug

}

add_filter('woocommerce_default_order_status', 'cosm_define_default_status', 10, 1);

function cosm_remove_transition_on_hold($statuses) {

? ? if (isset($statuses['on-hold'])) {

? ? ? ? unset($statuses['on-hold']);

? ? }

? ? return $statuses;

}

add_filter('wc_order_statuses', 'cosm_remove_transition_on_hold');

• This reply was modified 1 year, 6 months ago by luizdevplugins.
• This reply was modified 1 year, 6 months ago by luizdevplugins.

Hello, could you please provide step by step details to reproduce the issue or screen record the issue? What is the payment method and how does the payment method work?

Hello, could you tell me if the issue is intermittent? or happens always? On our tests the first order was not set the correct status (oxxo kept pending payment), but new orders went all correct (changed to the status)

The order status change is made on the thank you page, so should be enough for this payment method work, as the user closes the modal and got redirected to the thank you page, so there is no problem in not being a real paid method

Hello, you can use the email template manager addon, on Woocommerce – Email – Manage option

Thanks for reporting the issue

We are checking the plugin behaviour as this payment method has a different flow then the regular one. Usually we change the status when order is paid and not on pending payment status.

We are searching a workaround and back to you soon

best regards

• This reply was modified 1 year, 7 months ago by luizdevplugins.

Hello, do you have access to the detailed debug log then we can check the error? Please send me the error log. Let me know also the wordpress/woocommerce and php versions you are running, also if you are using woocommerce HPOS options.

Is this error happening before any other settings saved?

Please review how the status slug and name are set (do not start with number, do not use special chars, limit 17 chars)

• This reply was modified 1 year, 7 months ago by luizdevplugins.

Yes it is possible, the custom statuses are on the same dropdown as the regular status like processing, pending and on hold. You need to be sure the status slug does not start with a number and have less than 17 chars, with no special chars on it

We are constantly increasing the compatibility with third party plugins. I am going to check this conflict and hopefully include the fix for next release, let me know if you have any other information about the issue, share a video record, more screenshots, debug log. It can help us to solve faster

Hi thank you for pointing this out. We are constantly increasing the compatibility with third party plugins. I am going to check this issue (probably related to the way we call the css classes / fontawesome against the way Dokan need) and hopefully include the fix for next release

Hello, thank you for the feedback, we are checking your request and we will try to launch this feature for next release. We need to have a setting to the email sending be optional, cause this can result on many issues according to the number of orders (flag as spam, break the store and so on). So we need a more complex control to this (like background processing), that is why is not a feature yet.

Best regards

Hi thanks for using our plugin. Have you checked the order language?

We are checking the woocommerce behaviour for the custom statuses on this section. If it works we are going to include on next release, for it seems only considering the complete and processing status