Luis from Elementor
Forum Replies Created
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Hello danidck, we are sorry to hear that the Image Optimizer was not to your liking, could you let us know why?
We’d love to hear your feedback and grow from it, we believe it’s important to listen to all concerns regarding our products.
Forum: Reviews
In reply to: [Image Optimizer - Optimize Images and Convert to WebP or AVIF] DisturbingHello Alia, we are very sorry to hear the tips suggesting to install IO gave the impression it was installed without permission, this was not the intention.
The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.
With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.
Hello Sam, we are sorry to hear you feel this way about the tips shown in the Elementor editor.
The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.
With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.
<span class=”prokeys-snippet-text”>Hello Richard?thank you for your kind words!</span>
<span class=”prokeys-snippet-text”>We are very glad you are enjoying the product and we hope it will continue making your life easier.</span>
Forum: Reviews
In reply to: [Image Optimizer - Optimize Images and Convert to WebP or AVIF] TrashHello, we are sorry to hear you feel this way about the tips shown in the Elementor editor.
The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.
With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.
Hello Omar, thank you for your kind words!
We are very glad you are enjoying the image optimizer and we hope it will continue making your life easier.
Hello Chris, thank you for your feedback!
While we continue to add features to Elementor Pro with each update, we also want to expand our range of services with Elementor Apps such as AI and the Image Optimizer.
We offer free trials for all of them so our users can see if they are the right fit for their website, but at the end of the day, they are separate tools from our Elementor Pro plugin and as such they have a separate cost.
Thank you for your kind words Merche, we are glad to hear you are enjoying the Image Optimizer!
Thank you so much for your review zinanga, we hope you continue to enjoy the Image Optimizer!
Hello Cole, we are sorry to hear you feel this way about the tips shown in the Elementor editor.
The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.
With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.
Hello Tufty, we are sorry to hear you feel this way about the tips shown in the Elementor editor.
The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.
With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide this tips completely.
Hello Hendrik, I’m sorry to hear you had an issue connecting the IO to your account. We’d be more than happy to assist you with this, please submit a ticket from https://elementor.com/contact/ and our support team will be glad to assist you.
Hi Raisul, I’m sorry to hear you didn’t like the Image Optimizer.
Coul you tell us why it doesn’t work? We’d be happy to assist you if you have any technical issues, you can submit a support ticket from https://elementor.com/contact/.