Luis from Elementor

Hello placidmanc, thank you for your review.

We are sorry to hear you’ve faced these difficulties, rest assured that we have collected your feedback and we’ll improve the theme moving forward to address these concerns.

Hello horiamar thank you for your comments.

I’m sorry to hear you haven’t received any answers in the support forum, we’ll do our best to address this and ensure our users receive timely responses over there.

Hello Cmouze, thank you for your feedback.

We are sorry to hear Hello is not to your liking, we appreciate the time you took to leave this review. We’ll keep improving our theme moving forward to address your concerns.

Hello Sariani thank you for your kind words!

We are very glad you are enjoying Hello Theme and we hope it will continue making your life easier.

Hello Ivan, thank you for your review.

You should be able to use the free trial for the Image Optimizer without adding a payment method, could you show us a screenshot of the message you receive, we’d like to look into this further.

Thanks!

Hello Asaf, thank you for your kind words!

We are very glad you are enjoying the product and we hope it will continue making your life easier.

Hello basebond, thank you for your review.

While we continue to add features to Elementor Pro with each update, we also want to expand our range of services with Elementor Apps such as AI and the Image Optimizer.

We offer free trials for all of them so our users can see if they are the right fit for their website, but at the end of the day, they are separate tools from our Elementor Pro plugin and as such they have a separate cost.

Hello Aballagh, thank you for your feedback.

While we continue to add features to Elementor Pro with each update, we also want to expand our range of services with Elementor Apps such as AI and the Image Optimizer.

We offer free trials for all of them so our users can see if they are the right fit for their website, but at the end of the day, they are separate tools from our Elementor Pro plugin and as such they have a separate cost.

Additionally, we are sorry to hear you feel this way about the tips shown in the Elementor editor.

The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.

With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.

Hello Ibackstrom, thank you for your feedback.

The Image Optimizer plugin does the “heavy lifting” of converting and compressing images on a dedicated server, so your own server won’t suffer from any downtime or the need to keep the tab open.

In addition, it is designed specifically for Elementor-created websites, ensuring seamless integration and performance improvements.

We understand if our Image Optimizer is not the best fit for your needs, and we know that there are still some areas to improve, with that being said, we believe our Image Optimizer to be a good plugin that can help users improve their websites without hassle.

Once again thank you for your comments, we appreciate the time you took to let us know your opinion and we hope that you continue to enjoy Elementor Pro.

Hello htech, we are very sorry to hear the tips suggesting to install IO gave the impression it was installed without permission, this was not the intention.

The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.

With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.

Hello Mahin, thank you for your feedback!

While we continue to add features to Elementor Pro with each update, we also want to expand our range of services with Elementor Apps such as AI and the Image Optimizer.

We offer free trials for all of them so our users can see if they are the right fit for their website, but at the end of the day, they are separate tools from our Elementor Pro plugin and as such they have a separate cost.

Hello roicecz, we are sorry to hear you feel this way about the tips shown in the Elementor editor.

The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again. They also appear only for admin users, so that your clients won’t be see them.

With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.

Hello nzpommie, we are sorry to hear you feel this way about the tips shown in the Elementor editor.

The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.

With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.

Hello ismtheman, thank you for your kind words!

We are very glad you are enjoying the image optimizer and we hope it will continue making your life easier.

• This reply was modified 7 months, 3 weeks ago by Luis from Elementor.

Hello, we are sorry to hear you feel this way about the tips shown in the Elementor editor.

The tips are designed to appear in the moments where they could be more helpful, and they can be dismissed with a click so they won’t show up again.

With that being said we understand where you are coming from and appreciate your feedback, we will see if it’s possible to add an option to hide these tips completely.