Luis from Elementor

Hello and?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello, thank you for your review.

Rest assured that we will use your feedback to improve Elementor in the future. If you are having any technical issues please contact our support team, our engineers are very knowledgeable and will be happy to answer any questions you may have about Elementor Pro.

https://elementor.com/help/how-to-submit-a-support-ticket/

Thank you

Hello Pixee22, I’m sorry to hear you had a bad experience with support.

Could you share with me your case number or the email associated to your Elementor account? We’d like to look further into it.

Thank you, have a nice day!

Hello pburet?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Casey, thank you for your review.

I’m sorry to hear Elementor was not the right fit for your website. If you submitted a support ticket and received an unsatisfactory answer we would love to look into it, please share with us the email address associated to your Elementor account so we can investigate.

Thank you

Hello Eva, thank you for your review.

As Radwarrior said it’s possible there may have been some confusion regarding Saved Templates and template kits.

We have some resources you can use to get started from Elementor, as mentioned above, Elementor is a very powerful tool but you need to learn how to use it first:

• You can join our Facebook Community??, which has over 135k+ Elementor users, who can potentially assist you with the issue you’re experiencing.
• You can also look through our vast knowledge base in the Help Center?, which includes FAQs and hundreds of step-by-step guides that cover practically every topic
• You can also check out our Youtube channel? or Elementor Academy? both of which have a lot of tutorials and courses in video format

I hope you’ll give Elementor another try!

Hello jmmjack?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Mike?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Pradeep?thank you for your kind words!

We are very glad you are enjoying Elementor, we’ll take your suggestion into account for future updates!

Hello Mireia?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Sean, thank you for your review.

I’m sorry to hear you had a bad experience with Elementor, could you let us know why?

We’d love to hear your feedback in order to improve.

Thank you

Hello Row thank you for your review.

Please note that Elementor Pro has always been a yearly subscription and we have never offered Pro as a one-time purchase.

This allows us to keep developing and sustaining our product and company and offer an ever-improving product with 24/7 support.

Hello a4jp thank you for your review.

To better serve the researcher community, we’re running a managed public Bug Bounty program:

https://elementor.com/bug-bounty-programs/

On the above page, you’ll find links to our Patchstack and Bugcrowd programs, which contain all the information you’ll need to submit a report, including:

• Information about which features and endpoints are considered ‘in scope’ or ‘out of scope’ for the program (please review it carefully before testing our service)
• Details of the rewards we offer
• The full terms and conditions of our program

Hello Archanim?thank you for your kind words!

We are very glad you are enjoying Elementor and we hope you continue using it for a long time!

Hello Chardav, thank you for your review.

I’m sorry to hear Elementor was not to your liking, we develop the features we believe are better suited to create an amazing website.

If you ran into any technical issues we have many resources that can help:

• You can join our Facebook Community??, which has over 135k+ Elementor users, who can potentially assist you with the issue you’re experiencing.
• You can also look through our vast knowledge base in the Help Center?, which includes FAQs and hundreds of step-by-step guides that cover practically every topic
• You can also check out our Youtube channel? or Elementor Academy? both of which have a lot of tutorials and courses in video format