Luiggi Bellincanta

Hello Intermaillog,

We will review this issue with Pix por Piggly, we will reply to you as soon as the status changes.

Best,
Luiggi

Hi Deny,

We will look into it,

As soon as the status changes we will let you know.

Best,
Luiggi

Hello @jgessentials,

Glad you are enjoying Fluid Checkout, thank you for the feedback! ??

Best,
Luiggi

Hello go6otel,

When translating Fluid Checkout, we suggest using the plugin Loco Translate, which allows you to create and edit translation files from your website dashboard.

In order to translate to Bulgarian, you will need to create a new translation file for your language. You cannot use the existing translation files you mentioned because WordPress would not recognize and load them on your website as they are for a different language.

Here is a tutorial for using the Loco Translate:
https://localise.biz/wordpress/plugin#guides

We suggest you follow this tutorial closely, and if you find any other translation issue with Fluid Checkout, please create a new support topic describing the problem.

Best,
Luiggi

• This reply was modified 3 years ago by Luiggi Bellincanta.

Hello Wahyu,

We will have to check with the theme author for a development copy so we can check this compatibility issue.

As soon as we have more information we will let you now.

Best,
Luiggi

Hi Casahova,

Great to hear that the issues are fixed! ??

Regarding the scroll issue we still consider that to be a bug and we will be fixing that on later on!

I will close this thicket for now.

Best,
Luiggi

Hello Hpb951,

Glad you are enjoying Fluid Checkout, thank you for the feedback! ??

Best,
Luiggi

Hello Vsonacci,

We’ll need more information to proceed, could you send us the following information?

– Theme and plugins being used.
– The link to a screenshot of the error.
– Any other information that could help us replicate this issue such as the step-by-step flow or the plugin settings being used.

Also, your link is currently not working, could you check?

Best,
Luiggi

Hello Bosscetak,

Sorry to hear that you are having issues with Fluid Checkout.

Major updates should always be done in a staging environment to avoid update issues transferring to production sites.

We’ll need more information to proceed, could you send us the following information?

– Theme and plugins being used.
– The link to a screenshot of the error.
– Any other information that could help us replicate this issue such as the step-by-step flow or the plugin settings being used.

Best,
Luiggi

Hello Denis,

We fixed the redirect, it will be available in the next version release.

In the meantime here is the beta version v1.4.1-beta-5:

https://t2449427.p.clickup-attachments.com/t2449427/76aedb06-9625-4c8e-9185-a80865dddc9b/fluid-checkout-v1.4.1-beta-5.zip

The redirect is only disabled on standard login pages, not the checkout page.

Please let us know if that solved your issue ??

Best,
Luiggi

• This reply was modified 3 years ago by Luiggi Bellincanta.
• This reply was modified 3 years ago by Luiggi Bellincanta.

Hello Forthewebsusanna,

We analyzed your ticket,

It is not possible to move only the email field to another section, and, currently, the plugin does not support de-registering a step, which would be required to move the email field from the contact section into the shipping step.

However we added a new task to our backlog to add the necessary functions to make it possible.

I let you know once the status of this request changes.

Best,
Luiggi

Hello Ivankmx,

Due to potential usability issues of having a field that is on billing and not on shipping and still marking ‘same as shipping’, the extra field has to be visible otherwise the user won’t notice it, if it’s a required information that will cause issues proceeding to the next step.

If you still need to hide the fields an alternative solution to this is to include the same extra field in the shipping section as well, Fluid checkout will hide the extra fields because they are in both shipping and billing.

The same logic applies if you need to hide the telephone information in the billing section as well, that could be achieved by changing Fluid checkout configuration and adding the phone field in the shipping address.

Let me know if that solves your issue ??

Best,
Luiggi

Hello Tsso0120,

We took a look at this issue and it cant be fixed with code snippets, a compatibility between the plugins would be necessary.

Although we cannot work on it at the moment and we will be adding this to our backlog to be developed at a later date.

Best,
Luiggi

Hello Denis,

Disabling the redirect might be possible using a code snippet, but we need to test this first.

We will reply to you as soon as that is available.

Best,
Luiggi

Hello Deny,

Sorry we could not replicate this issue, we tested your site in Chrome and Firefox, its working correctly here…

Before
https://t2449427.p.clickup-attachments.com/t2449427/1b658463-b555-4ffe-93dc-e44f7cc2b89c/image.png?view=open
After:
https://t2449427.p.clickup-attachments.com/t2449427/3b39851e-e138-4141-b6e9-9d35f915a5bc/image.png?view=open

What browser are you using?

Best,
Luiggi

• This reply was modified 3 years ago by Luiggi Bellincanta.