Jasper

Deleting and re-importing all the pages did not work.

I thought I had it working by deleting and re-creating the parent pages, then reassigning the subpages to the new parents. It worked for a while but broke again.

I have import and export tools – good idea.

However, I already have put in a lot of manual links within the content as well as a pretty involved mega menu. I am guessing permalinks will change and therefore links will break? If anyone has good suggestions for link cleanup tools it would be appreciated.

So strange -in all the years I have used wordpress on dozens of sites, this has never happened!

So, I think I have one common thread among the pages that don’t work. Pages I have created recently work. For my old pages that I created before the plugin was installed, the widget navigation does not work.

I am not sure if it was the installation of the plugin that is the factor that makes new pages work and not ones created a couple of weeks ago. WordPress has not upgraded since. I thought maybe pages using the bulk page creator were the problem, but I created some pages using that tool and they are fine.

see e-email.

I have done the same and installed this on a fresh server with the default theme, and even with my actual theme, and it works as expected. Although, oddly, the accordion menu does not work. I was not trying to use the accordion menu but I was just curious.

If you check the setting, “display current pages only,” the plugin does not know about the parent page anymore and only displays the grandparent. If you don’t use this checkbox, it will display the parent, grandparent, and the siblings of the grandparent. It does know the correct hierarchy of pages IF that box is not checked. But, that is way too many pages for us to display at once.

Also, breadcrumbs do display the correct hierarchy.

We copied the site over to a staging server, reset permalinks and made sure there was no caching. Database repair tool was run, and it does not seem to be corrupt. Again, all plugins disabled and default theme used.

The site where it works is:
WORDPRESS VERSION 4.5.3 PHP VERSION 5.5.37-1+deprecated+dontuse+deb.sury.org~precise+1

I am seeing some differences in duplicate queries with query monitor and wonder if that is the issue. It is not going to show up well here so I will email it.

Thanks.

Thanks for the response! Sorry for the late reply as I didn’t get the email notification. I do have the most recent versions.

So, I have Display Current Pages Parent Only and Number of pages to show – ALL. I figured out that I need to check Include Parent Even With No Children to get anything at all to show up sometimes but it skips to the grandparent page only and does not show any of the child pages.
Example, on Departments>Finance>Local Taxes, it only displays “Departments.” So odd….

The breadcrumbs are displaying the proper hierarchy.

WordPress version 4.5.3
PHP VERSION
5.5.9-1ubuntu4.17

On twenty sixteen, it does the same thing. Also, caching and not caching on my server.

Thanks,
-Laura

I am sorry, I accidentally posted this under the wrong forum.

Oh my gosh! I didn’t see the checkbox…. sorry to bother you! :-0

Thanks! I just sent it.

I can share a screen shot but the site is behind a password I would rather not share publicly. Any way I can get this to you? Thanks!

Thanks – it hasn’t happened again. I have the latest Wordfence.

Thanks for your response, Nadia!

Thanks again for your help, Matt. I wish I knew what the host did because they didn’t follow up with me, but it works now. Haven’t had this problem on any other site.

Matt,
Thanks for the response. I just emailed you the configuration.
From what I have read, Bluehost uses Varnish on optimized wordpress hosting or VPS but this is regular shared hosting. I use the same bluehost hosting plan on several sites with Wordfence, both regular and premium Wordfence and this is the only one it happens to. Of course it’s possible that there is something different with this one machine.

Hello,
Thanks for your response. I did try all the options for “how does Wordfence get IPs”, and then visited from a non-logged in browser and checked again, and it still has the same IP address.

It’s under plugins > installed plugins.

Above the list of plugins, where it says:
All (18) | Active (18) | Must-Use (1) | Drop-ins (1)

When you click on Must Use, you get this prompt.

Now that I look at it again, it doesn’t give you an opportunity to install it.

Just checking because I had never seen it before, and I wanted to be sure it wasn’t a sneaky virus or something.

Thanks!!