Luckyna San

Hello, thank you for reaching out with your topic. I tested the above story in the app and was able to see the story poster image, title, and the meta description. Furthermore, I can see the metadata in your story source code. Whichever SEO plugin you’re using is responsible for the output of all metadata like this. I recommend you reach out to their plugin support about this. Otherwise, you can try your questions at the?WhatsApp help center?as we are limited to Web Stories plugin support.

Hi there and thanks for reaching out!

I just tested the above story in the Web Stories AMP Test Tool and there are no validation errors whatsoever:?https://search.google.com/test/amp/result?id=tn1wDj9_i9J5akIizqtT3w

Your other recent stories all seem to be valid without any errors as well.

In general, keep in mind that AMP validation errors are usually caused by other plugins, so the first step should be to try to disable other plugins to see if that resolves the issue.

Hello there, thanks for your topic. Web Stories does not automatically add logos to images. You may create a story or page template that has your logo, or desired template. You may also add a preset text, or create and save a text style, by clicking the desired option on the text tab. Then save that as a page template as well.

Hello @ajayy051986, thanks for reaching out with your topic.

Note that the Web Stories plugin needs to communicate with the REST API to save stories, load media, publish stories, etc. Could you check a couple things:

1) Do you see any warnings or errors about REST API when checking your Site Health status (Tools > Site Health > Status)?

2) If possible, could you check for any?browser console errors?in the browser dev tools and send us a screenshot?

3) Could you provide your Site Health information? You can share privately if you prefer.

Hi @elia1st , We can continue our discussion in your other post.

Hi there, happy to help. To better understand your issue, could you please share a screen recording of your experience using a service such as Loom or Recordit then share the URL here?

I am not seeing a blurred image in that story on Chrome browser. What browser and which version are you currently using, and on which operating system (Windows/Mac)?

@aditsupport Hello, could you please share an example Story URL?

@jimmylet Could you please share an example URL where this issue is occurring?

@ilovetolivewell Marking your topic as resolved as we haven’t received a response. Please open a new support topic for any Web Stories related inquiries.

Could you help me rule out your theme and possible plugin conflicts by enabling the Health Check & Troubleshooting plugin? You can follow the troubleshooting steps using this guide. Note that this mode disables active plugins and switches to a default theme?safely?because it only affects the experience of the logged-in user. So none of your visitors are affected at all.

Hello @jawanew, thanks for reaching out with your topic. Could you please share what device and browser you are viewing the story on? The images do not appear blurry at first glance when viewing it on Safari, Chrome, and FireFox browser & macOS.

Hello @nishiraj,

If you are seeing a blank page when viewing your Web Stories, this is likely a caching issue. This can be caused by:

• Browser caching
  Try?deleting your browsing data.
• Server caching
  Depending on your website configuration and hosting provider, you can clear your website’s cache in your hosting panel.
• Caching and optimization plugins
  There are a number of caching and optimization plugins available for WordPress so each will differ on how to clear the cache. Here are a few guides for the most commonly used plugins:
  • WP Rocket
  • Swift Performance
  • Ezoic

If you’ve checked the above and are still experiencing issues, please share the following details:

• Your Site Health information that can be shared privately

• Any browser console errors in the browser dev tools then send us a screenshot, using a screenshot sharing service such as Jumpshare or Imgur

@danamick2573 Thank you for posting your topic. We’re happy to look into this but need further details.

1. Did your site admin email inbox link you to a debugging article and have you had a chance to read through the article presented to you?

2. Could you share your Site Health information? You can share privately if you prefer.

3. Could you please share any browser console errors when this issue occurs?

@cyberkitto Thank you for your topic. The issue was resolved for the user who reported it originally by adjusting the alignment. As every situation can be unique, we’d love to take a closer look at your post to understand your specific case better. Could you please repost your issue so we can investigate further and see if we can recreate it? Thank you!