Lucii1708

Hello Robin,

This issue is still not resolved. I still have a problem with loading a page and having the page directly scrolled to the wp give form page. I had contact with support of the GIVE plugin through the website of yours and they said that it is a problem with Safari browser. She said the following:

” After further testing, we were able to replicate the issue that you’re experiencing when viewing the website using the Safari web browser. We already have a bug report for it as you can see in here —?https://feedback.givewp.com/bug-reports/p/visual-builder-forms-automatically-scroll-to-donation-button-in-safari. FYI, the donation form page does not exhibit this behavior in other web browsers such as Chrome or Firefox.?“

So when are you going to resolve this issue, beacause it is still there.

Regards, Lucy

Hey,

Thank you for your reply. The website is not on a staging site and live. We are using the free version. We will probably need to have the paid version due to payment gateways. Hopefully when we have the paid version, this issue will also be resolved for us.

Regards,

Lucy

Hey,

Did you found a solution for this? I got the same problem on my website.

Regards,

Lucy

Hey,

we deactivated all plugins and changed the theme into a WordPress theme. Only woocommerce is activated.

Hello,

You can view the details in this video:https://www.loom.com/share/ba96eeccda8a433dba66a74a780123b2?sid=52516f74-670f-4454-8364-a6486fbf4c8e

Here’s what’s happening:

1. Automatic Product in Cart without having a product added to the cart:
   When visiting the checkout page, without having a product added to the cart, a product is automatically added to the cart with a predefined amount. If you proceed further, you cannot complete the checkout because no products were manually added. After removing the product from the cart, the cart appears empty. However, when refreshing the page, the same product reappears with its initial amount.
2. Issue with Product Amounts:
   When adding a product from the store (e.g.,?https://stichtingbforyou.nl/product/benefietconcert-b-for-you/) to the cart and navigating to the cart page, the amount shown does not match the expected value. Interestingly, when proceeding to the checkout page, the correct amount is displayed.
3. Cart and Checkout Inconsistency:
   If you return to the cart page and modify the quantity, the updated amount is correctly reflected on the checkout page. However, this inconsistency between the cart and checkout amounts can be confusing.

Could you please help us resolve these issues? Let me know if you need any additional information.

I also added the following code to my childtheme but it did not help: add_filter( ‘woocommerce_product_variation_title_include_attributes’, ‘__return_true’ );

<?php
// Exit if accessed directly
if ( !defined( ‘ABSPATH’ ) ) exit;

// BEGIN ENQUEUE PARENT ACTION
// AUTO GENERATED – Do not modify or remove comment markers above or below:

if ( !function_exists( ‘chld_thm_cfg_locale_css’ ) ):
function chld_thm_cfg_locale_css( $uri ){
if ( empty( $uri ) && is_rtl() && file_exists( get_template_directory() . ‘/rtl.css’ ) )
$uri = get_template_directory_uri() . ‘/rtl.css’;
return $uri;
}
endif;
add_filter( ‘locale_stylesheet_uri’, ‘chld_thm_cfg_locale_css’ );
add_filter( ‘woocommerce_product_variation_title_include_attributes’, ‘__return_true’ );
// END ENQUEUE PARENT ACTION

Hi,

How are you? Unfortunately, the persistent high CPU usage issue persists. When we deactivate WooCommerce, the website page speed returns to normal. After some thinking and brainstorming, I’ve been considering the integrated API in WooCommerce with cashier software, allowing product imports and updates in WooCommerce, but I am not sure if an API can cause this problem. For example: The API makes it possible to import new products from the cashier into woocommerce, update existing products and their prices, you can change the image from a product in the cashier and it will also be updated in WooCommerce, categories can be added thanks to the synchronisation et cetera.

Reading this, do you think that this API potentially could be causing the high CPU usage? Or do you still think that a server/hosting issue is the cause.

Regards,

Lucienne

• This reply was modified 10 months, 2 weeks ago by Lucii1708.
• This reply was modified 10 months, 2 weeks ago by Lucii1708.

Super! Thank you. You are the best!

Hi Hannah,

You are the best! These two codes created equal heights for my woocommerce productpages.

thank you very much!

Regards,

Luci

• This reply was modified 6 years, 10 months ago by Lucii1708.

Hi Hannah,

Thank you for your fast reply! This code worked for products with an image, but not for products without an image. You can see through the following link https://www.botanicaelgranpoder.nl/shop/page/8/ for example that the height is not the same because of the woo commerce image.

What can I do about this?

Regards,

Luci

Yes it is fixed

Hello I resolved this issue. I needed to download the plugin tc custom javascript and add the code that I found on your website.