ltpa
Forum Replies Created
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Hi,
Thank you but as said in my review, I solved my issue. I don’t know how WpVivid came to the conclusion that your plugin is to blame nor how you came to the conclusion that it should be WpVivid to blame. Perhaps because none of you didn’t really checked the issue and that’s too bad.
Best,
LucianForum: Reviews
In reply to: [Migration, Backup, Staging – WPvivid Backup & Migration] not 100% reliableHey Tony,
In one of my support tickets you or Nicholas said that we could just rely on the default WordPress email and not necessarily using a SMTP plugin. That’s totally weird.
Best,
LucianJust what I thought. I’m afraid their are right about #1 and you about WpVivid not dealing with emailing keeping into account that they are a backup solution.
WpVivid answer:
“Nicholas
Hello,1. WPvivid also overrides it for its email sending.
WPvivid relies on WordPress’s built-in wp_mail function for email delivery. Therefore, it is completely incorrect.
2. In the meantime, you can try using any other SMTP plugin to see if the issue is present with other SMTP plugins.
As suggested by us and Fluent SMTP plugin support, please install the WP Mail SMTP plugin for WPForms to see if the issue persists.
Kind regards,
WPvivid support team”It seems to me that I’m in the middle. You say it’s not you and WpVivid says its not them ??
Who is right?
I’ve let them know what you said but I am pretty sure they will not modify their plugin.Hi,
Any updates about the issue I presented above? You asked me to edit my 1 star review and stated that you will help me with my issue. However, you didn’t even checked the issue.
Let me know when you will address it and I will be happy to edit my review based on your solution.
Best,
LucianHi,
You said “I would be happy to investigate this issue further and assist you in resolving it.” I will be happy to edit my review but first I would like to know more about the issue I presented to you on your support page. How/in what way will you help me? You didn’t presented any option.
You can search for “MainWP, WpVivid Pro backup and Fluent STMP” on your Support page and answer there. Let’s start from there.Best.
Lucian