lthompson1991

Hi All, I have solved this issue for me! It isn’t anything to do with the plugin, instead it’s to do with the settings of your Facebook page. I made two changes as follows and now the plugin is working:

1) I have the domains whitelisted, however I noticed there was a ‘/’ at the end of the URL which does not appear in mobile. So I added my website URL without the ‘/’ as an additional domain. I also added https://www.facebook.com as I read some where this can help.
2) I changed my page restrictions so it was not just restricted to UK visitors – I read in the plugin documentation that this can sometimes stop the plugin rendering on mobile.

Voila, all is working at body-finess.co.uk.

Let me know if this works for you!

I’m still having the same issue on body-finesse.co.uk but it has reappeared on another website I manage. Can someone help?! It works fine on desktop and on Facebook browser, but not mobile chrome or Safari.

Does anyone have an update on this matter? I’m experiencing the same issue. It was working fine until now!

I am getting this issue too, has anyone got an explanation?! Someone please help!