Lo?c Parent

I just found a workaround that fix this issue by adding the action code in the file “functions.php”:

function richedit_wp_cloudfront () {
   add_filter('user_can_richedit','__return_true');
}

add_action( 'init', 'richedit_wp_cloudfront', 9 );

So, it solves this issue but I don’t understand why I have to add this code while it works without on my local environment.

Thanks,
Lo?c

• This reply was modified 1 year, 9 months ago by Lo?c Parent.

Hello,

Thanks for your reply and for the information.
I will contact the desk service soon.

Happy holidays,
Lo?c

Hi,

Ok, no problem, I understand.
Thanks for your reply ??

Lo?c

Hello,

I encounter the same issue with my multisite. It seems to be related to the latest version of the site.

There is a similar ticket about this issue here and by rolling back to a previous version (3.6.3 instead of 4.0.0) the plugin works fine again.

I suppose a new minor version will come soon with a fix to this issue.

Regards,
Lo?c

Hello,

Sorry for the late reply.

The GA code is defined using the field in the plugin wizard tool.

In fact, on the staging site, the tracking was always enabled even if I don’t allow the analytical cookies.

regards,
Lo?c

Hello Rogier,

I tried to use Complianz with the plugin Simply Static.

The files placed in wp-content/uploads/complianz/ was not copied to the static version. I fix this by adding the urls manually in the include list in the settings of the plugin Simply Static.

Then, the consent banner was displayed correctly and the consent status changed too but, the Google Analytics code was not added when I accept all the cookies.
I am not sure but this is maybe due to the fact that the tracking code is saved in the database and retrieve using AJAX when the user accept the statistical cookies.

Is there a way to fix this?

Kind regards,
Lo?c

Rogier,

Ok, thanks again for your explanations ??

I will try this on the static site in the next days.

Kind regards,
Lo?c

Hi Rogier,

Thank you for all these precisions!

So if I understand, if I use Google Analytics for example, the script will be injected in the code and so the cookies will be created only after the user has consented to use the statistics cookies. But, if the user uncheck this category after consenting to it, the cookies will not be deleted (in my case without PHP). Is that right?

Thanks,
Lo?c

Hi @vallhalen,

No, sorry I didn’t see anything to solve this issue.

I searched in the database but this hash seems to be related to the field in flamingo and nothing else :/

Regards
Lo?c

Hi,

Yes, I understand that this is complicated to remove this now. (Maybe later with a future major release).

This is not a big problem and I just wanted to inform you about it ??

Kind regards,
Lo?c

Hi @clipb & @webtoffee,

Yes, I confirm that I have IDs on my website too.
You can see one of them in the following screenshot:

https://snipboard.io/juxvsJ.jpg

This ID is related to the cookie_settings button (when I use the shortcut to show it).

Have a nice day,
Lo?c

Hi Jarno,

Ok thank you for the clarifications!

Have a nice day
Lo?c

Hi @aahulsebos,

Thank you for the information!

I just configured it as describe in your post and it work correctly. So by default, the Hotjar or Analytics etc. are not loaded before the user saved its preferences.

I just have a few questions:

1. Before the trigger of the tag was on “All Pages”. Now I have replace it by the new custom event (eg: cmplz_event_marketing ). Is it ok or should I keep the “All Pages” trigger?
2. If I accept the marketing cookies, the tag of Analytics, Hotjar, etc. are added but if I reject the marketing cookies after, the cookies stay in the list of the browser. Is it a problem?
3. I don’t have to set anything with the event “cmplz_event_functional” (to unset the marketing tags for example). Is that right?

Thanks again for your help,
Lo?c

Hi again,

After doing this change, the speed seems to be back to normal :

https://github.com/woocommerce/woocommerce/issues/21634#issuecomment-434012213

Regards,
Lo?c.

• This reply was modified 6 years ago by Lo?c Parent.

Ok thanks for your answer !

I will try this.

Regards.