louisesouter

Worked perfectly.

Thank you Abhishek.

Hi Abhishek,

Thank you for your reply.

Your suggestion worked for my English site but the background in the top sections of the French and Spanish versions of my site:

https://louisesoutertranslations.com/fr/ and https://louisesoutertranslations.com/es/

is still white, not pink.

Please advise.
Louise

It turns out the problem is being caused by Siteground.

Thank you for your help.

I’m having the same problem again – when I try to go to my website or log in to the dashboard I get a captcha request stating the site thinks I might be a robot. It then does not accept my answer to the captcha.

This happens on both Goggle Chrome and Microsoft Edge on both my computer and my flatmate’s but not on my phone.

I have tried everything previously suggested but I still get the captcha screen.

Please advise.

Thanks in advance,
Louise

Finally sorted! Thank you so much for all your help.

Hi,

I had to go out for a while so left my website. When I got back to my computer, without doing anything else to my site, I found I could access it.

I logged into my dashboard, changed the theme back, activated the plugins, logged back out of the dahboard and checked I could still access my website.

I can still access the website but now my dashboard login url (https://louisesoutertranslations.com/wp-admin/) is showing up as a 404 error on all browers, including my Android phone.

Please advise and thank you again.

I’ve now tried disabling all extension and I still cannot get on to my site.

Thanks for your reply.

I’ve now tried what you suggested but I still cannot access my site or the dashboard on Chrome or Microsoft Edge.

Please advise.

I ran Health Check and the problem’s solved.

Thank you very much t-p.

Thanks t-p,

I’ll install Health Check this evening.

Sorry t-p,

I wasn’t nofified of your reply. The widget is simply called “Custom HTML” and is found under “Available Widgets” in the WordPress dashboard.

In addition to this, I have updated some of logos on the left sidebar but again these changes only show if I am logged-in to the WordPress dashboard for my website.

Please advise.

(I’ll remember to actively check for replies this time!)

Thanks in advance,
Louise

Thank you for all your help @sanjayb and @hgryan. It looks as though this issue has finally be resolved.

Louise

• This reply was modified 6 years, 8 months ago by louisesouter.

Hi,
I have now cleared the cache on my main computer but now when I go to https://louisesoutertranslations.com/ on it I get the ‘This site can’t be reached.’ message again. Help!

Sorry to keep posting but this is driving me mad.

Thanks,
Louise

Hi @hgryan I cleared the cache on my phone (I am not at home so cannot do it on my computer yet) and I can now get on to https://louisesoutertranslations.com but it is showing my WordPress Admin Dashboard which is strange because I have NEVER logged-in to the dashboard from my phone.

Thanks,
Louise

Thank you for your help so far @sanjayb and @hgryan.

If I go to https://louisesoutertranslations.com from my main computer. I can get onto the website but it also shows my WordPress Admin Dashboard and insists I am still logged-in to WordPress even though I had previously logged-out. If I go to https://louisesoutertranslations.com on another device I still get the message ‘This site cannot be reached.

Any ideas?

Thank you in advance yet again.
Louise