louisekrokedil

Hi,

Go to WooCommerce Settings –> General and set the setting “Default customer location” to “Shop country/region” and click on Save changes.

Does that help?

Hi,

If possible, could you please send a screenshot of the issue?

Hi,

Unfortunately we do not have support for such plugin at the moment, you will have to test yourself if you find anything that works.

Hi,

We have a list of compatible gift card plugins for Klarna Payments for WooCommerce that you can find in this link.

Hi Andreas,

We plan to build support for HPOS in Nets Easy for WooCommerce during next month.

Hi Simon,

This is a known bug from our side which we are currently working on. We will release a fix for this but in the meantime delete the plugin and then reinstall the plugin again.

Does this solve your issue when trying to update?

Hi Henrik,

Are you using the Klarna Order Management plugin?
Was the order that you tried to refund captured in Klarnas portal?
What is the order status of the order in WooCommerce?

Hi,

Regarding the prefill button, it is not possible to translate the text to a different language due it is defined by Klarna.

But you are able to hide this text by going to WooCommerce Settings —> Payments —> Klarna Checkout and deactivate the setting ”Show prefill consent notice”.

Hi,

The Iframe Options in the plugin settings in WooCommerce is controlled by Klarna. It might be possible to access the css to do the adjustments you want to do but that is unfortunately nothing we can help you with.

Hi,

As third-party plugin developers we do not have access to Klarna’s Iframe, only Klarna has access to that information.

If changing the theme to Storefront does not help, I suggest that you contact Klarna merchant support.

Hi,

This issue does not seem to be related to our Klarna Payments for WooCommerce plugin and we have not made any changes in the plugin that should effect this. This is most likely a theme related issue.

Try and change your theme to Storefront and see if that solves your issue.

Hi,

Thanks for great feedback, we have created a task for this internally and will fix this.

Hi,

“I also have a prefill button and a link with this text: Es gelten die Nutzungsbedingungen zur Datenübertragung.”

Could you please send us a screenshot of the issue?

Hi,

Could you please send us a link to your site so we can take a look?

Hi,

Unfortunately we do not have access to the information regarding which payment methods are displayed from Klarna, only Klarna have access to that information. I suggest that you contact your Klarna Merchant Support regarding this.